I had a great time in Hawaii and I loved the hotel and would definitely recommend it. Melvin greeted us and was very friendly during our entire stay. Staff were very friendly once we started chatting to them. We had high ocean views which I loved waking up to. Would definitely recommend and am hoping to return here again. More

I stayed at the Princess Kaiulani for three nights. The hotel has a great location, right in the middle of Waikiki beach attractions. The room was large, had a great view. The fixtures in the bathroom were a little old, but not unexpected given the price I paid. The water from the sink faucet had a slightly funny smell, so... More

We stayed at the princess for two nights before heading to Maui. We had exceptional service by the front desk who provided tooth brushes, razors, deodorant and slippers when our luggage decided to spend an extra night in San Francisco. The bell staff helped us with the United Baggage staff and expedited the eventual delivery of our bags. We were... More

My brother and I recently stayed at the Princess Kaiulani. Our trip was made far more enjoyable by the wonderful and professional service we received at the Princess. Every single employee was eager to serve and we were always greeted with a smile and an Aloha. I will definitely refer the Princess to any family, friends or acquaintances that may... More

when we arrinved we were told that the people in our room did not check out. They eventually (20 minutes) found us a room. it was dirty and the air didn't work. We complained the next day an were moved to a slightly better room. The bed was comfortable and the linens were clean. This hotel is in desperate need... More

At least the bed linens were clean and the bed was comfortable. Most everything else was kind of gross. The hallways from the elevator to our room were rank smelling. We did not use the pool or spa. The hotel bar - excellent ahi in the bar by the pool one night. We enjoyed the location so close to Waikiki... More

My husband and I stayed at this hotel for our honeymoon. Since he is a starwood member we used points to stay at this hotel. Checkin was very quick, very friendly staff. My issue was a very dated room..only a bed ....no chairs to sit in. The room looked like it needed a good cleaning. The mirror over the dresser... More

After discovering many places had discontinued their "free breakfast program," the family and I based our hotel pick based on the deals. A bit more pricey in our book, but we didn't want to stay in another run-down place like my parents did last month. This hotel has a spacious lobby and beautiful garden with a mini-waterfall, plus it's right... More

not much to talk about the hotel .. front desk sucks, absolutely inefficient and slow checkin process, nobody to assist as you get in., old & unkempt , needs to be spruced up. However, lot of space around. And location is great, right in the market, 1 minute to the beach, bars, market! More