There were 6 of us staying there. We were all very happy with the hotel and staff.Our rooms were very clean great view of the ocean. Staff was very helpful except prices for breakfast and luch were a bit to pricey. We went and had dinner to a nice restaurant down the street.

We stayed here nearly 3 years ago and once again have enjoyed their hospitality. The location is central to Waikiki but because it is not beach front it represents better value while providing all you need to enjoy the beach. The rooms are clean and well appointed and we had great views which included the ocean. We ate at the... More

The appearance of this once-lovely hotel has faded like a wilted plumeria lei. This was our 4th stay here and definitely our last. At $400 per night for a high ocean view in the Princess Tower, we were expecting so much more... We opened the door to our room after a LONG day of traveling and felt a huge rush... More

We were a family of 9 ( 6 Adults, 3 children) staying at the hotel for 5 days. The rooms were very good & serviced daily. The eating area was excellent. The pool was a big bonus, as was the location. I would definitely recommend this hotel & would stay again but have a longer holiday. Loved Hawaii!!!

We stayed here for 3 nights. We were booked here as a part of the tour. We had two rooms in the new tower. We had views off the pool and partial ocean views (7 floor). This hotel is not on the beach. But you are close to all the shops and attractions. The rooms need updating but were clean.... More

We where celebrating my husbands 50th birthday over the Memorial Day week. I read the reviews about this hotel prior to our stay and I really didn't know what to expect. The staff was extremely helpful. Lee at the front desk got us checked in with a pool and partial ocean view on the 16th floor. We also received a... More

first time in honolulu- looking forward to a great hotel- paid so much at the accomodation. bathroom looks like a hospital loo. very very old and run down! from a long haul travel want to sleep- beeping noise downstairs (truck reversing?) so loud!!! rang guest services- they suggested to upgrade rooms instead? additional $60/night ++ taxes!! as hotel is part... More

Extremely happy with this hotel. Staff go above and beyond their duties to help you out. Everyone is extremely friendly and helpful. The atmosphere of the hotel really is incredible. The location is PERFECT right across the road from Waikiki beach. Just down the road from many shops, international market place and many restaurants. It's truly a great place to... More

We made the mistake of booking our hotel quite late for the time of year we were staying in Waikiki (between Xmas and New Year) and so other hotels we could stay at with our SPG points were booked up. However, it didn't really matter that this one wasn't as luxurious as the other choices - it was good value... More