Stayed here overnight for our Wedding Anniversary in June 2012. Got a Kama'aina Rate (Local Hawaiian Rate), which included restaurant, spa, and parking discounts for $189. STAFFF Was treated very well by the Front Desk staff and other hotel/vendor workers. From the pool attendants, restaurant and bar, parking attendants, and coffee and snack bar. ROOM: However, the room itself was... More

We spent a week at the hotel in May 2013 and certainly enjoyed the fabulous location. Five nights were in a kai suite, an expansive living room with desk, dining table, kitchenette area (but no utensils or glassware!?) and a large ocen facing balcony. Large bedroom with a balcony offering sweeping views along the waikiki crescent to Diamond Head. Good... More

What a breath of fresh air! Danielle helped check us in after 12 + hours of flying and a 45 minute ride from the airport to drive a few miles! We were exhausted, but greeted warmly with such enthusiasm that she recharged us for 7 more hours! Our room that she assigned to us was in one word simply "awesome"!... More

I wasn't sure what to expect with this Sheraton but I was pleasantly surprised with the price I paid for the location and an SPG property. First of all, the lobby is a bit confusing to start but once you actually find the reception area, it is what you come to expect from a Sheraton. The staff was extremely helpful... More

We are currently staying at the hotel, and feeling disappointed with the service and the mediocrity of the property. We booked a city view room online through Costco travel. We arrived at 3 pm for check in and found a long line at the reception desk. Only 3 people were working, but a couple of others were standing around and... More

Based on some of the reviews, I wasn't sure I'd like the busy Sheraton on Waikiki Beach, but for the most part, it was great. The room wasn't anything special, but the beds were comfortable and the view from the balcony was breathtaking. We rented a cabana and enjoyed the infinity pool for most of one day. Food service and... More

This hotel is in an ideal location for retail therapy, restaurants and the beach which is why it was recommended to us. This hotel was given a 4.5 star rating in travel brochures however I am not sure that it meets that standard v other 4.5 star properties we stayed at on this trip. Rooms are very basic, tv basic,... More

WARNING TO SPG MEMBERS: If you do not book directly with the hotel, they will not recognize your SPG Gold or Platinum status. No early check-in, no late check-out, no free gift (drink coupon / 500 starpoints). The hotel has a nice infinity pool and is well located, which are the really the ONLY reasons to stay here. Service at... More

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