This hotel was perfect.. We were there for a bachelor party(ok that's a little off considering its hawaii vs vegas) but location was right in the smack dab area for food, shopping if your into that and beach. The rooms were clean and modern, right at the edge of waikiki beach.. on site food go to the to bar/lounge place... More

Nice hotel, very crowded. No problems with the elevators always ready. Just not a small comfy place. No personal contact with any staff. Felt as if we were just another tourist to them. I would go elsewhere other than Wakiki unless you like to shop high end stores and fight traffic. We got a ocean front room on the 26th... More

I'm halfway through my stay here on a preferred guest discount rate with ocean front room. It is in the heart of Waikiki beach so expect exorbitant prices on every little thing around and lots of tourists - many from Japan, stay here. The hotel re-model is decent quality but by no means deserving of state of the art. I'd... More

They have done a lot of work to this place with new pools, bars and general population areas. rooms are bit (tired) but the views towards the ocean and/or diamond head soon make up for the rooms. It is a very busy hotel with lots of groups and conferences in house but it is a fun place to stay nonetheless.... More

The staff was friendly and helpful, but the rooms were somewhat lacking. We requested an oceanfront king and got two double beds. The room did not have a chair to sit in. Housekeeping finally located an old office type chair and that was it. There is a small hassock in the room that is supposed to double as a chair.... More

This was a very comfortable and clean hotel. The pool was good for kids. More

We stayed in an ocean front room for 6 nights. The view over the infinity pool and sea were sensational from our 10th floor room. The hotel is great - two huge pools with one just for adults. Reception staff were very slow but helpful. The breakfasts were great but the queue each morning was ridiculous. Not only do they... More

I've traveled to the islands frequently and am a SPG Gold member. This is the first time I've tried this hotel. The room could be renovated a bit, however, everyone at this hotel was so nice. Very professional front desk staff, friendly housekeeping attendants, and then of course the best amenity is the pool and Jones! Jones made my trip.... More

Two separate stays (2 nights & 1 night). Great hotel, outstanding staff, and nice grounds (could be cleaner considering all the employees...found bottles around property several times...we picked them and threw them away). Was upgraded to the Kai suite on the 2-night stay with outstanding view. Club lounge was nice and relaxing and the staff up there are some of... More