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Waikiki Gateway Hotel

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 74 reviews
74 Reviews
5.0 of 5 stars
7
4.0 of 5 stars
31
3.0 of 5 stars
20
2.0 of 5 stars
4
1.0 of 5 stars
12
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#48 of 87 hotels in Honolulu
Description: Trapezoid-shaped Hotel located across from Ft. DeRussy at gateway to Waikiki.
  • Address
    2070 Kalakaua Ave
    Honolulu, Oahu, HI 96815
Check Rates: £48 $95 Avg. Price
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TripAdvisor Traveller Reviews

TripAdvisor Traveller Rating: 3.5 of 5 stars Based on 74 traveller reviews
  • What to Expect:
    • 3 based on 42 reviews Rooms
    • 3.5 based on 40 reviews Service
    • 3.5 based on 41 reviews Value
    • 3.5 based on 41 reviews Cleanliness
    • 4 based on 9 reviews Pool
  • Recommended For:
    • 40% based on 46 reviews Older Travellers
    • 40% based on 46 reviews Young Singles
    • 40% based on 46 reviews Families with Small Children
    • 30% based on 46 reviews Families with Teenagers
    • 20% based on 46 reviews budget travellers

Reviews of Waikiki Gateway Hotel

( 1-10 of 74 )
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1 of 5 stars
New York City
10 Jul 2008
1/1 found this review helpful

Arrived at 1 pm, and was told by the desk clerk that the room was unavailable till 3 pm - no offer of where to wait, and her attitude was absolutely hostile. I was told later that her name was Cheryl. We left for lunch, and came back at 2 pm. A lovely woman named Sharon greeted us warmly, welcomed... more

Management response from
GeneralMgr, General Manager

We would like to thank NewYorkCityGriff for taking the time to share their thoughts about our hotel. We apologize to this guest for the sentiments expressed. We actually receive many positive comments about Cheryl, but rest assured we will bring this matter to her attention for evaluation and correction. As for the hospitality room, we do have one and it...

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3 of 5 stars
Orlando, FL
10 Jun 2008

The Gateway is a decent, clean hotel with EXCELLENT prices (I paid $80 for a decent-sized room with TWO balconies). It is also in a great location at the Ewa end of Waikiki, across Fort DeRussy Park from the Hale Koa Military Resort and near Hilton Hawaiian Village. 10 minute walk to beach. This is a great bargain for Waikiki.... more

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3 of 5 stars
Ipswich, United Kingdom
18 May 2008

We arrived around 8am. The man at the reception desk was fairly unwelcoming - pretty much told us to get lost and come back at 3. OK clearly I'm not expecting the room to be ready that early, but at the same time I didn't schedule the flight, so it's not my fault! No need to be patronising. The room... more

Management response from
GeneralMgr, General Manager

We would like to thank Edward78 for taking the time to share his kind words and compliments. Regarding your early check-in, we try our best to accomodate all of our guests requests and would like to apologize that the service received upon check-in was found unsatisfactory. Please know that we vaue your business and that this matter has been fowarded...

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3 of 5 stars
Ipswich
23 Apr 2008
3/3 found this review helpful

We stayed this hotel for a week in Apr 2008. We didn't like some staff there. On check in our flight was so early and asked in case if there was the room ready. The oldish receptionist said that the check in was 3pm---fair enough, we knew, just needed try but this receptionist always made us feel stupid whenever ask... more

Management response from
GeneralMgr, General Manager

MMKitty: thank you for sharing your thoughts about our hotel. While we strive to meet all of our guests requests, sometimes its just not possible; however, we're glad to hear you enjoyed your vacation. We always encourage people to shop around to find a hotel that best suits your needs in terms of cost, location, amenities, services and bascially the...

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4 of 5 stars
addysdad
6 Apr 2008
3/3 found this review helpful

We stayed at the Gateway for one week Mar/Apr 2008. While the property is older and could use renovation, it has our two required, and one preferred quality. It is clean, safe, and very affordable. We averaged $80 per night. As mentioned, it is not glitzy or glamorous, but it is clean, and housekeeping did a fine job on a... more

Management response from
GeneralMgr, General Manager

We would like to thank addysdad for taking the time to share your positive thoughts about our hotel as this is the true reward for our efforts! We truly believe that we are the best "overall value" in terms of affordability, service, amenities and location. There are so many services that I am surprised some people do not know about....

4 Apr 2008
1/1 found this review helpful

The lobby is cool and the location is great, but that's about it.....even at $80 per night, we felt ripped off. We stayed here one night and left the next morning. The rooms are dark and damp, and very old. There has been some remodeling, but it appears to be purely cosmetic. The beds are honestly by far the worst... more

28 Mar 2008
1/1 found this review helpful

We overnighted on our way to the Big Island. We were on the 8th floor in a corner room. There were sliding doors to small balconies on two sides of the room - great way to enjoy warm Hawaiian air. Noises of big city were a bit annoying but the room was comfortable, clean. Staff was great. Basic continental breakfast... more

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3 of 5 stars
Sheffield, UK
29 Feb 2008
1/1 found this review helpful

On first walking into the hotel I had high expectations. The reception and lift area was very modern and vibrant. The rooms however were acceptable but a little disappointing The aircon' was very noisey. The room decor was very 80's and the bed linin looked old, however therooms were clean The staff were very friendly. The swimming pool area is... more

15 Feb 2008
2/2 found this review helpful

We thoroughly enjoyed our stay at the gateway hotel. The staff were extremely helpful, friendly and accomodating...special mention to Jon at the front desk. The hotel is located on one of the main streets - neighbours are Nike, Tiffany etc. Though (some) of the rooms are a little dated, for the price you pay and the amount of time you... more

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5 of 5 stars
Dayton, Ohio
6 Feb 2008
3/3 found this review helpful

This hotel is excellent for the price. It is very clean with excellent knowlegeable polite staff. Close to the convention center.walking distance and you can't get lost..and for thoes of you on government per diem is well within the per diem. You can walk thru the park to the beach by Hale Koa and the Sheraton. Has a trolley stop... more

Reviews of Waikiki Gateway Hotel

( 1-10 of 74 )
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Waikiki Gateway Hotel Address

2070 Kalakaua Ave, Honolulu, Oahu, HI 96815