Our first room had the heating unit fall out of the wall so we moved into another room. This one had a faulty thermostat so we spent the night at 85 degrees until I propped open the door and got it down to 80 degrees. The floor was poorly vacuumed and there were items from previous occupants still under the... More

The rooms were clean, our maid did a great job. Shower curtains did not cover entire width of tub so floors got wet. There was not a hairdryer in every room. Rooms are a long way from the lobby. The CoCo Key water park was only open one day of our stay, check before you go. The water was barely... More

Rooms are average with nothing out of the ordinary. Stayed here for the water park. Water park is definitely worth going to if you have small kids. It is a long walk from front desk to elevators. Would stay again just for the waterpark. More

Compared with other Crowne Plaza I've stayed at, this one needs some room updates. But the hotel staff were nice, it's pretty clean too. The room service were great as well. More

This hotel is in a great location for overnight stays when in interstate auto travel. It is convienent to several routes and easy to find. We are regular customers of ICH properties and generally have been satisfied with Crowne Plaza hotels. The services we received at his hotel were good. Unfortunately, this hotel is really showing signs of wear. Rooms... More

I have stayed at this property once before. The hotel is very clean and professionally run. My biggest complaint is that he elevators to get to your rooms is quite a hike from the front desk. The hotel is geared for conventions, so there are tons of meeting rooms that you pass on your way to the elevators--not bad later,... More

Furniture, room and whole complex shows its age but is still clean and maintained. Friendly staff. Free WIFI with average speeds of 70 kbps. Free parking. Comfortable bed. If you're expecting luxury, look elsewhere. More

Overall condition of the is hotel is alright. Friendly staff and decent bar. I did not have problems with freeway noises and I was on the 12th floor. Not one of the premiere Crowne Plazas but I would certainly stay again. More

I checked in at this hotel for a business conference on November 29 for 4 nights. Having stayed at this hotel before, I specifically asked for a quiet room away from the I-75 highway. I was checked in to 1403 which faces the parking lot. The room is sandwiched between I-75 and Chester Road. Needless to say the room on... More