Hadn't stayed at this hotel before and my wife and I did on a Saturday night. As mentioned in previous reviews this hotel is very outdated. We stayed in a suite and I have the following observations: very spacious, must be original furniture as it is very worn, wood moldings all scuffed and very weathered, two TV's one in the... More

I have happily stayed at a number of Hyatt properties and this is by far my worst experience in one of their properties. Like an earlier reviewer, I was on site for the 3-hour-or-so hot water outage on a Saturday morning (prime shower time). I also experienced first-hand the balky elevator that couldn't seem to figure out which floor it... More

I have stayed in this hotel several times in the past ten years, usually when the Hilton is booked. I have never had issues with cleanness and service; however, I always feel just so-so when I stay here. The biggest problem with this hotel is that it is outdated. The decor is right out of the 80s. You can get... More

Hyatt Downtown Cincinnati, worst stay EVER! After checking in, got on elevator that stalled and would not operate. Finally found my room, room was clean and nice. But then when I went to log onto Internet, I was told I had to pay $9.95 for a connection. Really? In this day and age, paying for the internet service? OK, cannot... More

Noisy heaters, rough and bleach smelling towels. Just not impressed with this Hyatt. Lots of street noise on top of the heat kicking on and off all night. Close to convention center, Macys. Connected to a run down mall with few stores open. Square was interesting with restaurants and outdoor ice skating rink. Would choose another hotel next time. More

This hotel falls short in so many catagories... Spent three nights there for a convention. First morning,.... no hot water and no water pressure. And they offered NOTHING. Didn;t comp a thing. Not even a free drink at the hotel. All we got was a note slipped under our door tellin us they were working on the prob. The front... More

This hotel was a disaster from start to finish. The lack of customer service in this establishment is evident in every department. We had booked numerous rooms for a wedding. When we arrived for a promised and confirmed early check in we were told there were no rooms and we would have to wait for 3 hours. Rooms were also... More

we recently stayed at the Hyatt for a long weekend. People have to remember what they normally would pay at a Hyatt, and what they paid for when coming here.You are not getting a 300 dollar a nite downtown swanky hotel room. It is not a four star hotel, yes, the tvs are still tubes, yes the bathrooms are small,... More

I booked through Hotels.com and had a confirmation that I would be bringing pets. They did not let me check in. After talking to a manager they let me check in if i paid more money and signed a release and let them photocopy my dog's rabies tags. Then, they gave me a room about to be remodeled with torn... More