Family of 6 with 4 teenagers - we all enjoyed our stay. Slight misunderstanding that for the family room our 14 yr old twins were supposed to share their parents beds - which was not our expectation from our online booking (where it stated under 15s go free but no mention of sharing beds). At the time of booking there...
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Dear Sir/Madam
Thank you for you choosing and spend the very last few days of 2011 here with us at Novotel Chumphon Beach Resort and Golf. We do appreciate your feed back on the stay here with us. We are continuing and fully support our staff with the English class and other where needed. Please do let us know should...
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this is the peaceful hotel in chumphon with many facilities
with the cheap price and service mind staff^^
this is my first choice hotel in chumphon
but proper for who had car to visit another place in nearly area
but u can buy package tour to travel koh nangyuan koh toa and other
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Dear Sir/Madam
Kob Kun Krub, a Thai way of saying thank you very much for the feed back from your stay with us. We are very much delighted to hear of your pleasant stay while you were here with Novotel Chumphon Beach Resort and Golf. This of course, will give us a morale boost and need to keep up our...
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This resort is in a less than popular location. Chumphon is mainly used as an entry point to the island via the local ferry services e.g. Lomprayah . The area is not especially beautiful, but we used it to spend a couple of nights before heading to Koh Toa.
The resort is very clean and when we were there it...
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Dear Sir/Madam
Thank you very much for the feed back on your stay. This will only help us to move forward, besides boosting us. We are very delighted to know that you do appreciate our services, the selection of F&B especially for the spread of breakfast. On the other hand, we still have something to work on “internet fee”. We...
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booked a suite to celebrate our wedding anniversary and was sorely disappointed. Had I booked a standard room I am sure I would have been less so. The hotel redeemed itself by way of excellent and attentive staff, fantastic food both in hotel restaurant and the golf club house.
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Dear Sir/Madam
Thank you for your patronage and the comments. First of all, please do accept our sincere apology as we were unable to meet your expectation for the room. We will try to do what we can to improve that. On the other hand, we do thank you for your appreciation on the software (food and staff) which we...
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The room are nice, after a long drive I had a great sleep, beds are very confortable. Pools are good too we were lucky to come when there was very few guest in the hotels, although for the 1st day we had no breakfast buffet but A la carte choices. Food is OK, staff at the restaurant friendly but still...
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Dear Sir/Madam
Thank you for your feed back on the hotel and its services. We are definitely will build on to that. English lesson will be conducted as well as any other languages which are widely used. Once again, thank you for your patronage and do look forward to welcoming you again.
Sincerely yours
The Management
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I have stayed twice, overall it is satisfactory in a town that is not blessed with decent hotels. That said the hotel's policy on internet is basically in this day and age unacceptable. Free wi fi is now common in Thailand so avoid if you are a heavy user or have kids. Hotel is very remote so guests need access...
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Dear Sir/Madam
Thank you for choosing Novotel Chumphon Beach Resort and Golf for your retreat. Internet is still our handicap. We are working on it with the supplier to at least cheaper the price if not provide it on the complimentary basis. We hope to solve this very soon. Looking forward to your next visit
Sincerely yours
The Management
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I visited this hotel when it had just opened about 5 or 6 yrs ago and it all looked wonderful. Now, unfortunately, bits are beginning to look tired, eg. weeds on paths, brown rust stains on blinds and generally needing a good 'work over'. The welcome at reception was as warm and helpful as ever, and the bedroom large and...
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Dear Sir/Madam
Thank you for your visit and the constructive comments. We are more than happy to have you with us once again especially when you were here since we first started. All of your constructive comments are taking in account. We will have a look through and definitely encounter that. We do look forward to your next very soon....
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We stayed here because we wanted a good quality hotel in this area we were not dissappointed in any aspect only down side would be it's rather remote so you would require your own vehicle, great touring base, recommended. Great local eating places close by so you need to explore, Hotel resturant & pools are excellent, Grounds beautiful. Very unusal...
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Dear Sir/Madam
Thank you for sharing your experienced with us besides choosing Novotel Chumphon Beach Resort and Golf for a night to spend. Please feel free to drop us a line should you have additional comments, query or if we can be of service to you. Looking forward to have you back with us soon.
Sincerely yours
The Management
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Stayed at the Novotel Chumporn on route to the south after hearing about this hotel from a friend. Upon arriving at approx 10.15 pm after a long delay due to a bad road accident at Prachuab, there were no bellboys or staff, the place was deserted. I put my luggage onto a trolley and just as I reached reception a...
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Dear Sir/Madam
Thank you for your constructive feed back, as well as choosing Novotel Chumphon Beach Resort and Golf for your breakaway from your work. The departments (front office, FB and training) concerned are aware of your comments and measure has been taken. You can rest assure that we are serious with our respond in order to maintain and improve...
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We stayed for three nights to explore the area around Chumphon. The hotel is very nice and great value because we booked early. The staff were very friendly and eager to help with information to ensure we got the most out of our holiday. We mostly ate outside the hotel - the seafood restaurant just in front of the main...
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Dear Sir/Madam
Thank you for your patronage and the constructive comments. We all are more than delighted to hear that you enjoyed our hotel, services, food especially the north-eastern Thai food. For the WiFi, we will be holding discussion with our (outsource) service provider for a much better rate to offer our valued clients. We do look forward to have...
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