How this place has the nerve to call itself a Hotel is beyond me. Just 2 hours after checking in, it was that bad a checked out again and booked into much nicer B&B instead!! Just look at the other very bad reviews this property has received and add the following: COMMON. OBNOXIOUS, RUDE STAFF - inparticular a woman called... more

Dont be put off by the external appearance, inside clean. Nice sea front location but surrounding area run down. My room was tiny but very clean and had all the facilities required, and serviced daily. The dining room coped very well with 100 plus guests at the time and meals were perfectly adequate and friendly service. Bar prices average. Our... more

Oh my goodness what can I say I have never stayed anywhere like think Fawty Towers might have been better. We went on a coach trip for 3nights we were not expecting 5 star but I can say I have stayed in better Youth Hostels and Bed and Breakfasts places. On arriving we had a lecture on what had been... more

A quick synopsis of our options comments re the Westminster Hotel, Rhyl RECEPTION "You can't borrow the TV remote control - people steal it you know." "Dont drink the water 'cos the pipes in the hotel are too old." The overweight owner with the 1980's hairstyle and poor dress sense argued with other staff in front of the guests. Guests... more

am just back from a 5night stay.......and all i can say to these plp with there negative review u get what u pay for .the management and staff were fantastic.....not to mention the fresh breakfast every morning and evenin meal..when we arrived there were 3 coaches which arrived at the same time ......but the staff was so helpful and quick... more

the only thing going for this hotel is the clean,comfy beds. you musnt drink the water, the staff informed us off. thankyou what they didnt say, our family room on main corridor opposite to doors and lift, bar open till 2am so no sleep. we had a seaview without any saftey windows the sash's opened right up.my children were attempting... more

My husband and I and our 2friends have just returned from a National Holidays 5day trip to Rhyl staying at this hotel. We have all stayed at various hotels all over the UK and Europe and can say that value for money, this is one of the best. We cannot believe some of the bad comments. The manageress /co-owner Carol,... more

My husband and I have just returned from 4 nights at the Westminster including breakfast and dinner. We were on a coach tour, but we are 26 and it was a first for us to go on a coach trip. The hotel is directly oposite the Seaquarium, and next to the white rose shopping centre. I'm 8 months pregnant and... more

crummy dump ("budget) Rooms, singles, v hot, noisy, by kitchen. Windows painted shut. Wires hanging down. FOOD, 1970 style@worst. All frozen+canned. Strict portion control. No service anywhere in hotel. Strange rules about drinking water, get from toilet or buy from rude staff@reception @ expensive price. Main road busy +noisy 24/7. more