On arriving the hotel looked wonderful,the pool the view I thought wow! The rooms we were staying in where not in the main hotel itself but only a few steps away from the bar and dining room.The room was fine a.c working shower nearly working our beds were ok all clean, made use of the balcony.having a couple of drinks... More

Vinales valley must be one of the most spectacular views in the world and you won't find a better vantage point than this. The hotel itself is disappointing however, it has the feel of a communist era establishment, the staff are disinterested and surly. The bar is long but has little in the way of stock except for gallons of... More

Pulled in to the Vinales bus stop in town and a taxi from there to Los Jazmines cost us around 4CUC. Got to the hotel in the late afternoon and pretty much stayed put to enjoy the Tropical Rooms (bungalow like accommodations) with patio and a fantastic view of the Vinales valley. Both of us and especially my travel companion... More

As others have said this hotel is in a beautiful location and the room we had would have been OK apart from the beds being uncomfortable (you could feel the springs poking through) if it had not been for the fact that we had NO WATER AT ALL from when we checked in at 6.30pm until 7.30am the following morning.... More

It was a long drive to get there but the views from the hotel " blew" everyone away. Colonial style hotel on a hillside with rooms in the main block, small re-furbed cabins and aslo a large detached "block/wing" that faces the mountains. We had room 313 a top floor room in the detached wing. Room was small/medium sized with... More

This is a nice hotel with a spectacular hotel over the valley. We were really looking forward to our 2 night stay here. For the most part, it was fine, however the fact that we had no hot water for the duration of our stay, really p****d me off!!!!! I complained on our arrival day, but nothing was done. On... More

The rooms are shabby and springs stuck out of the matresses, however, we did have plenty of hot water. Views fabulous. Breakfast OK. Reception was poor on arrival, they said they couldn't find our booking (we travelled independently) we waited for ages and they refused to phone our travel agency, my mobile wouldn't work. In the end the Cubanacan tour... More

Our room was in the Gulag block but had a great view. Very dated rooms, very shabby furniture. Our shower and bathroom was filthy and covered in mould. The rooms don't seem to have been decorated since 1960 and the walls were covered in spillages. The bed was uncomfortable and like sleeping on concrete and I like a firm mattress!... More

We stayed there 2 nights It s not very expensive rooms are nice clean perfect and such a good view. No noice very quiet We had a room for 2 adults and a child the swimming pool nice and people from the hotel nice sorry we eat lobster just neat to the hotel in a private guest house