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Four Points by Sheraton St. Catharines Niagara Suites

3.0 of 5
3530 Schmon Parkway, Thorold, Ontario L2V 4Y6, Canada
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Four Points by Sheraton St. Catharines Niagara Suites
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156 reviews from our community

    Trip type
Traveller rating
    65
    66
    12
    6
    7
Date Rating
Sault Ste. Marie, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 7 May 2013

We stayed there when we picked our daughter up from university. The hotel was very conveniently located. I booked two rooms and they automatically upgraded one. Our room had a very loud humming sound which can from a generator next to it. It was so loud that we were unable to sleep, so when we called the front desk not... More

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Vancouver, Canada
Contributor
15 reviews 15 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 8 April 2013

I came to stay at this hotel for a conference. The Meeting rooms were well prepared and the staff very helpful. The pool is not too large, but the gym and hot tub were a great bonus. The area is not too busy--outside the busy Niagara Falls scene.

Was this review helpful? Yes 1
GMFPbS, General Manager at Four Points by Sheraton St. Catharines Niagara Suites, responded to this review
15 April 2013

It sounds like you had a good meeting and you were able to fit in some rejuvenation with a workout and a swim. I'm delighted that we were able to make your stay away from home worthwhile. Thank you for staying with us and we hope to see you again! More

Ontario
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 27 March 2013

I initially had booked 3 nights, however my plans changed and i no longer required 3 nights and had to reduce my reservation to one night only. After calling the 1-800 # who could not make changes to my reservations, they asked that I had to call the hotel directly, who put me thru to reservations again. Reservations could not... More

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GMFPbS, General Manager at Four Points by Sheraton St. Catharines Niagara Suites, responded to this review
29 March 2013

I would like to sincerely apologize for the inconvenience this reservation situation has caused for you. During peak buisiness times in the hotel, we do have restricitons put in place and for the weekend that you were looking at, yes we do have a minimum two night stay restriction in place. When you made the original reservation, it did meet... More

Ottawa, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 21 March 2013

We recently spent the night at the Four Points. We arrived at 2 a.m after a flying into Buffalo New York to find our luggage had been lost. We were exhausted and upset. We were met by a great receptionist who provded us with complementary over night kits. The suite we were given was extremely spacious and the beds were... More

Was this review helpful? Yes 1
GMFPbS, General Manager at Four Points by Sheraton St. Catharines Niagara Suites, responded to this review
29 March 2013

I'm so sorry to read about the airline losing your luggage however I'm glad that we were able to help you out with some basics for you and breakfast to help you get through the morning. Thank you for letting me know of the great job the staff did for you while you were here. I will certainly pass on... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 11 March 2013 via mobile

I travel around the globe on business and stay at many fine hotels. In my opinion this hotel is one of the best values dollar for dollar that I have found. The rooms a extremely clean not to mention spacious! The staff are friendly and the location is not to bad to get to where you want to go. I... More

Was this review helpful? Yes 1
GMFPbS, General Manager at Four Points by Sheraton St. Catharines Niagara Suites, responded to this review
29 March 2013

Christian, thank you so much for the awesome review. This is so nice to hear especially from a "seasoned" traveler. I share all the comments with the team here at the hotel and I know they will be happy to read this as well. Have a great weekend! More

Kingsville, Canada
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 24 January 2013 via mobile

Terrible reviews are a joke. This hotel is 15 minutes from Niagara Falls. We've gotten rooms at times for $99/nt, including breakfast but that us not always the case. The rooms are all suites with three rooms being a bedroom, bathroom and livingroom. They are great. The onsite restaurant was awesome too. The service at the restaurant and the front... More

Was this review helpful? Yes 1
GMFPbS, General Manager at Four Points by Sheraton St. Catharines Niagara Suites, responded to this review
8 February 2013

Thanks for the great comments on the front desk and dining room associates and the food in the dining room. I'm glad that your time with us was enjoyable and we hope to see you back soon! More

Kingston, Canada
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 21 January 2013

I like this hotel. We've stayed here a number of times, while visiting family in St. Catharines. My favourite part of the hotel is the open atrium, which goes from the ground floor to the top. The place is airy, roomy, and provides a welcome contrast to miserable grey weather. There are also other places in the hotel where skylights... More

Was this review helpful? Yes 1
GMFPbS, General Manager at Four Points by Sheraton St. Catharines Niagara Suites, responded to this review
8 February 2013

We appreciate your comments on all of our unique attributes in the hotel. I'm so happy that you enjoyed your stay with us. I just wanted to let you know we are starting a total renovation on property and so yes, those tv's will be changed and new flat screens will be here. I hope you are able to come... More

Ontario, Canada
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 22 November 2012

While this hotel is older(do hotels really have old style tv's anymore-very basic cable), it is very clean and pleasant. The staff was great and the coffee was good(honestly where is the free breakfast?) I have one thing to say to the hotel-: please take your guests license plate numbers. There was a car alarm which went on for hours... More

Was this review helpful? Yes 1
Nashville, Tennessee
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 November 2012 via mobile

Another beautiful Starwood property, fast & smooth check in and upgraded to the lovely Royal Suite. Going down to check out the hotel restaurant ! Life is good, thank you Sheraton Four Points. Tomorrow we visit a few Canadian Wineries then off to the Falls.

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Irving, Texas
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 28 October 2012

We arrived very late. The front desk gave us a nice room. We checked out early. There was plenty of parking. No free breakfast but coffee in the lounge. Free internet and free parking. We would stay here again.

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Additional Information about Four Points by Sheraton St. Catharines Niagara Suites

Also Known As:
Four Points By Sheraton St. Catharines Niagara Hotel Thorold
Four Points By Sheraton St. Catharines Niagara Hotel
4 Points By Sheraton St. Catharines Niagara Suites
Four Points Thorold
Sheraton Thorold
Four Points Sheraton St Catharines
Thorold Four Points
Thorold Sheraton
Four Points By Sheraton St. Catharines Niagara Suites Thorold, Canada - Ontario
Address: 3530 Schmon Parkway, Thorold, Ontario L2V 4Y6, Canada
Phone Number:
Region: Canada > Ontario > Thorold
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Thorold
Price Range: ££
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Four Points by Sheraton St. Catharines Niagara Suites has 11,000 square feet of flexible meeting and banquet space, perfectly accommodating a variety of events. ... more   less 
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Four Points by Sheraton St. Catharines Niagara Suites
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