We stayed at Rasa Sayang early in April 2013, for two weeks. We had booked a Rasa wing room, but found it did not have a balcony, which my wife deperately wanted. We therefore negotiated an upgrade with reception. We rejected the initial price quoted (350MYR a night), and also the immediate lower response (300MYR).We then went away and came... More

One of the best hotels we have stayed in and we have stayed in some of the best hotels around the world, including the Indian Ocean which is hard to beat (Mauritius, Seychelles and the Maldives). We still have a few days left here and don't want to go home! All the staff without exception are fantastic and it would... More

Stayed from 10 to 18 May '13 in the Rasa Wing "Premier Room" (couple and 10yr daughter) Summary: If you desire to switch off, vegetise, be pampered, and to be surrounded by an atmosphere of fabulousness, this is definitely the right place - but be prepared to pay. Our original booking was for a studio room in the Garden Wing,... More

We have stayed there 5 times, always welcomed back by staff. All your needs taken care of, just ask & it's sorted. Lovely grounds & pools. Food excellent & the rooms very comfortable. We celebrated birthdays & anniversary when there & we were made very special with cakes & wine in our room... We will be back.

Fairly large hotel on the beach. Nice pool. Good buffet restaurant and a small par 3 golf course. Nice service when checking in. Although our reservations where mixed up, it was handled and fixed immediately by the staff. Rooms are very nice and large. Design and furnishing reminds you that you are in a tropical location. Complimentary water bottles is... More

Our third stay in the Rasa Wing on our annual Malaysia holiday. Welcomed back by the staff, presented with a gorgeous orchid on arrival, our photo taken.. and later given in a frame as a reminder of our stay at the Shangrila. Many little touches like housekeeping knocking on our door to ask if we were happy with the room.... More

Stayed for 5 nights in April 2014. The Rasa Sayang in my opnion remains Penangs top Hotel. What really makes this Hotel stand out is the staff. They are genuinely warm and friendly and cannot do enough to make your stay as pleasurable as possible. We stayed in the Rasa Wing in a Deluxe room which has direct access to... More

Shangri-la Rasa sayang is one of the best hotels I have ever seen, excellent location, spacious rooms, good hospitality, good healthy food and courteous service. This is one of the fine 5 star facilities I have ever stayed, for the price you pay, you get much more compared to other hotels in this vicinity. I strongly recommend for a personal... More

The place was splendid and so were the staffs. It was my husband's company trip which came just a couple of months after my 2nd delivery. My husband and me hardly had got time for each other because of it and also due to his constant travelling for his work. So when this came along, we decided we will go... More