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PARKROYAL Penang, Malaysia

4.0 of 5
Batu Ferringhi Beach, Batu Ferringhi, Pulau Penang 11100, Malaysia
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Ranked #3 of 11 hotels in Batu Ferringhi
4.0 of 5 stars 588 Reviews
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588 reviews from our community

What travellers say about this hotel
  • Night market(56)
  • Pool area(29)
  • Park royal(25)
  • Very good(21)
  • Long beach(14)
  • Friendly and helpful(12)
  • Water slide(12)
  • Kid Club(10)
  • Sea view(9)
  • Free internet(8)
Traveller rating
    256
    219
    71
    31
    11
Only show reviews for Family (176) | Couples (267) | Business (9)
Date Rating
gopinagoham
Bekasi
1 review
1 helpful vote
4 of 5 stars Reviewed 17 February 2012 NEW
1
person found this review helpful

Parkroyal Hotel in Batu Ferringhi, Penang, Malaysia, is situated approximately 1 hour drive from Penang International Airport. The hotel is mainly divided into 3 places; the hotel rooms, the pool, and the beach. My stay was for business trip, yet the hotel gave me relaxing moments so I can enjoy the meeting. I stayed in Floor 4 and I reckoned... More

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ihearteurope10
australia
Contributor
18 reviews
3 helpful votes
4 of 5 stars Reviewed 16 February 2012 NEW

I travelled to Penang and stayed at the Park Royal with my husband in January 2012. We booked quite last minute, and got a great deal on a deluxe sea facing room. The rooms are large and comfortable but do feel a bit dated. The balcony is nice and has a good view over the pool to the sea however... More

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Francois Sigrist, General Manager at PARKROYAL Penang, Malaysia, responded to this review
17 February 2012

Dear Myungki S, Thank you very much for your feedback and I am really happy you enjoyed our services. We look forward to welcome you back in Penang. Have a lovely day Very sincerely, Francois More

Myungki S
Seoul
1 review
5 of 5 stars Reviewed 15 February 2012 NEW

It’s really nice hotel for family vacation. Good facility, swimming pool and nice service. Many local restaurants and massage shop are near hotel. Good price, delicious. But location is little far away from downtown. So not easy to go and back to hotel on day time. Anyway I really enjoyed my family vacation. I might be stay Park Royal hotel... More

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Mohammed K
Riyadh, Ar Riyad, Saudi Arabia
1 review
5 of 5 stars Reviewed 15 February 2012 NEW

i spent very nice time in penang and in this wonderful hotel this island is really amazing More

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Francois Sigrist, General Manager at PARKROYAL Penang, Malaysia, responded to this review
17 February 2012

Dear Mohammed K, I am so pleased you had a great time on our beautiful island and with us. It is true Georgetown with its heritage is fabulous gem and with its natural forest reserve Penang is really a great attraction for nature lovers. Have a wonderful, wonderful time ahead. Very sincerely, Francois More

Guildford_Gal
Guildford
Senior Reviewer
7 reviews
12 helpful votes
5 of 5 stars Reviewed 15 February 2012 NEW
1
person found this review helpful

This was my third stay at Parkroyal and we stayed for 2 nights as a treat after staying with friends in Penang for a few days. And it definitely was a very relaxing enjoyable treat. Whilst the rooms might be a little tired as mentioned in other reviews, they are very clean and this is more than made up for... More

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Francois Sigrist, General Manager at PARKROYAL Penang, Malaysia, responded to this review
17 February 2012

Dear Guildford_Gal, Thank you very much for taking the time to compliment our services during your stay with us, greatly appreciated. Your kind comments have been passed on to the respective Associates to let them know that their great efforts to provide superior services are being greatly appreciated by your goodself like many of other guests. We real appreciate your... More

Mohamed A
Muscat, Oman
1 review
4 of 5 stars Reviewed 15 February 2012 NEW

i am apreciate for your effort and your all staff to make me happy on my first visite and stay to your nice Hotel i will never forget i will keep alwys in my mind it was nice trip as i find qualifie staff to be with me alwys on my demend they time i was in your nice city.... More

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Francois Sigrist, General Manager at PARKROYAL Penang, Malaysia, responded to this review
17 February 2012

Dear Mohamed A , Thank you so much for your very nice comments. I am sincerely very happy to know we have created a memorable hotel experience and your kind comments about our Associates will surely make all of them real happy and build a great motivation to serve all our guests better. Have a fantastic time ahead. Very sincerely,... More

Barnabyfan
Seremban, Malaysia
Senior Contributor
25 reviews
20 helpful votes
5 of 5 stars Reviewed 14 February 2012 NEW
1
person found this review helpful

We stayed here for 2 nights and had a lovely stay and why we decided to stay here is because it is a smoke free hotel, no smoking in the rooms nor public places, finally a hotel that kept its promise to smoke free environment though saw some taxi drivers smoking at the entrance but then by the pool or... More

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Francois Sigrist, General Manager at PARKROYAL Penang, Malaysia, responded to this review
17 February 2012

Dear Barnabyfan, It has been now two over years we turn the hotel as a non smoking room hotel to provide greater comfort to all our guests. For our smoking customers we have created some nice little open air stations for their comfort on each floor two stations. If I may correct you and apologise for any miscommunication which could... More

HOLLIE2009
PERTH, AUSTRALIA
Senior Reviewer
8 reviews
3 helpful votes
5 of 5 stars Reviewed 10 February 2012
1
person found this review helpful

We spent 5 days at the Parkroyal Hotel in Batu Ferringhi Penang in August 2011. The whole resort is just beautiful, really well planned and provides a variety of restaurants and cafes to enjoy. The rooms are very comfortable and clean. The bed we had was huge and even the pillows were of excellent quality. The en-suite was very well... More

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Francois Sigrist, General Manager at PARKROYAL Penang, Malaysia, responded to this review
17 February 2012

Dear HOLLIE2009, I am so pleased to read your kind feedback about our room, famous breakfast and evening dinners; really very happy you enjoyed our facilities and services. With the Team we wish you a wonderful time ahead and hope to welcome you back soon in Penang. Very sincerely, Francois More

Dawn-Louise_gym
Leicester, United Kingdom
Reviewer
4 reviews
1 helpful vote
4 of 5 stars Reviewed 5 February 2012
1
person found this review helpful

my husband and i stayed here in Feb 2011. Had a connecting flight from KL arriving to Parkroyal at around 12 noon- was told room not ready although everyone else that was checking in managed to get keys to their room. when we were allocated a room it was very small and on looking at our check in details it... More

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Francois Sigrist, General Manager at PARKROYAL Penang, Malaysia, responded to this review
17 February 2012

Dear Dawn-Louise_gym, Thank you very much for your feedback , much appreciated ! I deeply and sincerely regret delay in getting your room upon arrival and I will personally review what happen. Thank you once again for sharing with us and do contact me personally next time you plan to visit Penang and I will ensure that you have a... More

azghandi
tehran
Reviewer
4 reviews
7 helpful votes
5 of 5 stars Reviewed 4 February 2012
3
people found this review helpful

This hotel is a little bit old, but it's still clean and comfortable. I like this kind of hotels more than the modern and new ones! cause it feels like home. The room was beautifuly decorated with warm colors and local decorative objects, the sleep quality was excellent, the bathroom was a little bit old too but very clean, the... More

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Francois Sigrist, General Manager at PARKROYAL Penang, Malaysia, responded to this review
17 February 2012

Dear azghandi, Glad we made you feel like home which is part of our aim in creating memorable hotel experiences. I am really so happy with my Team to have made it right. I am pleased to let you know that we are in process now to install an additional pool slide which promise to be real fun for the... More

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PARKROYAL Penang, Malaysia Also Known As

  • Parkroyal Penang Malaysia
  • Parkroyal Penang Malaysia Batu Ferringhi
Address: Batu Ferringhi Beach, Batu Ferringhi, Pulau Penang 11100, Malaysia

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PARKROYAL Penang, Malaysia
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