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PARKROYAL Penang Resort, Malaysia

4.0 of 5
Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
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PARKROYAL Penang Resort, Malaysia
Ranked #3 of 12 hotels in Batu Ferringhi
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928 reviews from our community

Traveller rating
    383
    373
    114
    40
    18
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Families
289
 
Couples
404
 
Solo
26
 
Business
14
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Coffs Harbour
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW

WE stayed here in 1999..a little bit older in May 2013 but still.... excellent staff, food, facilities, location and weather !! We had a beach-facing room with a huuuge bed, great buffet breakfasts and nothing was too difficult . I requested a softer pillow,,it was there immediately. We asked for a late checkout...done. All the staff were so friendly and... More

Was this review helpful? Yes 1
Chard, United Kingdom
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
Reviews in 19 cities Reviews in 19 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW

Great entrance, reception and check in was swift. Hotel is located along the same beach / waterfront as Hard Rock Hotel, Lone Pine, Shangri-La, Golden Sands etc. Have a look on the map of any hotel booking website and you will see what I mean. Room was clean and spacious and had everything you need. Complimentary water, fridge, kettle, TV,... More

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sydney
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

This is our 8th stay at the Parkroyal and we love it. This time we stayed in the Ocean Palm suite, the room is spacious with a large balcony overlooking the pool area and beach. Fantastic for watching the beautiful sunsets. The staff are very gracious and helpful. Most particulary the general manager Francois Sigirist, who after a mix up... More

Was this review helpful? Yes 1
See 2 more reviews by judejude for Batu Ferringhi
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review
21 May 2013

Dear judejude, Thank you very much for your kind message, coming from a long time returnee , it is greatly appreciated! Once again I deeply regret the inconvenience caused and glad you had once again a wonderful time with us. We all look forward to welcome you back and wish you a great time ahead. Very sincerely, François More

Sydney, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 20 May 2013 NEW

We stayed for 4 nights in two adjoining rooms as a family of 5 people. The stay was nice but marred by a leaking air on due to which we had to ask for a room change. I would expect a 5 star resort to keep their maintenance upto date. On the positives is the lovely staff, good breakfast and... More

Was this review helpful? Yes
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review
21 May 2013

Dear S G, Thank you very much for your feedback and deeply regret any inconvenience caused with the air-condition, as much as we check and ensure all is functioning in order, we time to time facing unexpected and do sincerely apologise for it! I am pleased to inform you that we have now replaced all our room flooring with a... More

Sydney, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 19 May 2013 NEW

As has been mentioned by others, our room showed some wear but was spotlessly clean and comfortable. The stand out was the pool and lovely sunsets looking out to sea each evening. A wonderful, relaxing place to stay. The kids club was also good. Batu Ferringhi itself is a strange place but exploring the parts of the island was asy... More

Was this review helpful? Yes 1
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review
21 May 2013

Dear wagtail_syd, Thank you so much for your message and am very pleased to let you know that as today we have changed 90% of all our room flooring with a wooden type flooring instead of carpet so much easier to keep hygienically clean. We are in process to do the corridors which will remain as carpeted to avoid any... More

Hong Kong, China
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 19 May 2013 NEW

Not impressive. At first the lobby seemed okay. They say that it's a resort, but it is tiny and does not seem very nice. The beach next to it is very untidy. It has dull, brown and dirty sand, and the sea is very unclean and has lots of rubbish in it. Once, we asked a maid cleaning our room... More

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FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review
21 May 2013

Dear HKLifeStyleBlog, First of all, I would like to sincerely and deeply apologise for the misbehaviour of one of our Associate. I deeply regret that I did not had the opportunity to meet you personally while you were with us and be informed immediately of such poor attitude, to enable me to correct or at least improve in some way... More

Melbourne
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 17 May 2013 NEW

I stayed at the parkroryal Penang with my wife and our two 2-year-old twins. We quite enjoyed our time at the Parkroyal and will definitely visit the place again. The room we had was a Deluxe Seaview. The furniture is a little old, but well maintained. The room was decent size. The only problem however was that the room was... More

Was this review helpful? Yes 2
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review
21 May 2013

Dear Ahmed0709 It is always , honestly , so good to read of such positive and motivating comments. I am personally so happy that you had and your family memorable hotel experiences and you did appreciated our Service and ground. In regards of the room location, I am really sorry that you wee not explain upon chek in its location.... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 17 May 2013 NEW via mobile

It was a wonderful experience during our stay. Especially when I celebrated my mom's birthday and they had surprise us with birthday cupcakes in the room. Wide buffet breakfast spread and were delectable, good size pool with water slides and a big indoor kids play area. View was stunning overlooking the beach. Night markets and local foods easily available just... More

Was this review helpful? Yes 2
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review
21 May 2013

Dear Redruby13, THANK YOU, THANK YOU, THANK YOU! How nice to receive such nice, positive and greatly motivating feedbacks. I am with my Team delighted to know you enjoyed our great quality food outlets with its varieties. We all look forward to welcome you back in a not too distant future. Have a fantastic week. Very sincerely, François More

Hong Kong, China
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 16 May 2013 NEW

Being their GHA member with the hotel group, we were upgraded to their Deluxe Coastal, Sea-Facing and Grand Deluxe Seaview rooms respectively. Surprisingly, Deluxe Coastal and Sea-Facing rooms were larger than the Grand Deluxe... Great outdoor facilities with tennis on site, table tennis, two swimming pools with one that has a waterslide for both adults and kids to play in!... More

Was this review helpful? Yes 1
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review
21 May 2013

Dear JoaneTan, First of all than you for your nice posting on Tripadvisor, and kind comments about our facilities. I am glad you could enjoyed our GHA local experiences during your stay with us. I look forward to welcome you back and ensure that you have more local experiences to take advantage of. Have a wonderful, wonderful day. Very sincerely,... More

Sydney
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 15 May 2013 NEW

Lovely location with it's own beach access. Street markets just outside, so it is well located. Well built and has been a great hotel in it's time. Maintenance and face lifts seem to have been neglected so it looks and feels quite tired. Staff are friendly and obliging.

Was this review helpful? Yes
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review
21 May 2013

Dear cremoinfo, I am very pleased to let you know that as today we have changed 90% of all our room flooring with a wooden type flooring instead of carpet so much easier to keep hygienically clean. We are in process to do the corridors which will remain as carpeted to avoid any disturbance for guests in their room by... More

 
 
PARKROYAL Penang Resort, Malaysia
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View all 12 hotels in Batu Ferringhi, ranked by popularity

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Hotel Summarization (Beta)

What travellers say

  • Night market(79)
  • Park royal(39)
  • Pool area(33)
  • Very good(33)
  • Sea view(18)
  • Long beach(17)
  • Friendly and helpful(15)
  • Kid Club(15)
  • Jet ski(11)
  • Water slide(10)

Additional Information about PARKROYAL Penang Resort, Malaysia

Address: Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
Region: Malaysia > Penang > Penang Island > Batu Ferringhi
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotels in Batu Ferringhi
#3 Luxury Hotels in Batu Ferringhi
#3 Romantic Hotels in Batu Ferringhi
#3 On the Beach Hotels in Batu Ferringhi
#5 Business Hotels in Batu Ferringhi
Price Range: ££
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Surrounded by the lush greenery in Batu Ferringhi beach or "Foreigner's Rock," PARKROYAL Penang Resort is an idyllic retreat offering delightful hospitality as warm as tropical sun. The resort is situated right on the beach and within walking distance to Night Market, well-connected to island-wide attractions including the Geogetown, the oldest colonial city in Malaysia, temples, Butterfly Farm, Penang Hill and many more. It is also situated 45 minutes from Penang International Airport. ... more   less 
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Also Known As:
Parkroyal Penang, Malaysia Hotel
Parkroyal Penang, Malaysia Hotel Batu Ferringhi
Parkroyal Penang Malaysia
Parkroyal Penang Malaysia Batu Ferringhi
PARKROYAL Penang Resort, Malaysia

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PARKROYAL Penang Resort, Malaysia
See lowest price for your stay*
Enter dates 1 night 2 nights
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