Hotel was Clean, Service was Ok, Food quality Average, only 3 restaurants, but only 2 open nightly, it is either the Buffet and the Mexican or the Buffet and the Italian Restaurant, the Buffet has a different theme every night, Natural Juices offered at the Restaurant Suck not better than concentrated, Pool needs some maintenance as well as the surrounding... more

I was very apprehensive about this trip to the Occidental Allegro Papagayo, prior to departure, after having read many of the reviews which were available online at the time. Needless to say, it's wasn't anything like the nightmare I'd imagine prior to arrival. It is true! There are many hills which should only act as a hindrance if you have... more

When we first arrived it was amazing beautiful location amazing view. 1. First problem do not use book it.com they sent us to an airport about five hours away from hotel in which we had to rent a vehicle drive five hours in a country we knew nothing about. 2. we noticed the drinks, wine to be very weak came... more

On the last part of our trip we got a quote to stay in this hotel. When we arrived we were not shown any paperwork. When we went to checkout they charged us double, we disagreed and asked for the manager who was extremely un helpful as well as unprofessional. They basically knew we were leaving the country said we... more

We paid to stay in a "premium" room. It was to include beer and juices. We did not receive either of these items nor water on the first 3 days of our trip. Our hotel was on the side of the mountain so our room was on the 3rd floor so that we could see the Gulf from our terrace.... more

I booked this hotel for my honeymoon and it was terrible...Steep hills, terrible food, tons of birds in the dining room and kitchen, disgusting muddy sand on the beach. I am surprised that they are still open for business. We stayed there for 1 night and switched over to the Occidental Grand Papagayo Resort for the remaining time. It was... more

Went to Allegro Papagayo with 3 friends and found the staff to be unfriendly and not helpful. They tried to nickel and dime us for everything. There is no iron in the room, the safe only works if you pay for it, and if any towel is not accounted for, they will charge you $22 American dollars for it. At... more

After having read the reviews before my trip, I wasn't sure if i made the right decision because there were a lot of negative comments about the resort. However, I was wrong. This place was amazing!!! I enjoyed every minute I was there. The place was amazing, the people were so friendly, the place was clean. The resort was beautiful... more

The place was nice... staff great. Excursions worth it. People that complain on this resort shouldn't travel. They complain about bugs.. your in Costa Rica. They complain about it being in the middle of nowhere... your in the rainforest. This place is great! more