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Occidental Grand Papagayo

4.0 of 5
Playa Buena, 485000, Costa Rica
Hotel amenities
Occidental Grand Papagayo
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1,221 reviews from our community

Traveller rating
    333
    420
    204
    156
    108
See reviews for
Families
174
 
Couples
662
 
Solo
19
 
Business
20
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Brighton, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW

If you enjoy being surrounded by wildlife then this is the place to be. Our mornings began with loads of Howler Monkeys and White Faced Capuchin's crashing around in the trees outside our cabin,when we came back from breakfast we would be surrounded by Coati waiting for a banana. A large Iguana lived under our front patio, also a lover... More

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League City, Texas, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 17 May 2013 NEW

My Husband and I had so much fun at the Occidental Grand Papagayo! Everyone was always friendly and helpful. And even though we did not book a honeymoon package, they still offered us 10% off at the spa. Our favorite part was the food. The food was always great! Especially at Le Buffet. Just thinking about it, makes us want... More

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Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 15 May 2013 NEW

We had problems from the second we checked in. Before we were even handed our keys, they sent someone to sit us down with a map of the resort and explain where everything is located (althoguh it is extremely clear on the map), turns out they wanted to sit us down to convince us to attend the time-share presentation. We... More

Was this review helpful? Yes 1

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Michigan
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 12 May 2013 NEW

My first impression after arriving was disappointing compared to what I was expecting, but ....it got better. I had to get rid of the expectation of a 5-star mega resort that I somehow thought I was getting. Once I realized what the place actually had to offer, and take advantage of it, I began to enjoy it. The wild life... More

Was this review helpful? Yes 4
Edmonton, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 7 May 2013

The resort has alot of restrictions, only people who are staying in certain rooms can go the some certain areas...there is only one restaurant and often a line to get in. (there is also 2 a la carte restaurants but you must book WAY ahead of time, they are very small) You can't order room service unless you are paying... More

Was this review helpful? Yes 1
Sandra Alcázar U, Social Media Coordinator at Occidental Grand Papagayo, responded to this review
14 May 2013

Dear olesia h, Please allow me to express my apologies for the lack of service you experienced during your stay. We are committed to providing our guests with an enjoyable vacation and it appears that we fell short of this. We understand the importance of an incredible dining experience, therefore I’ve addressed your review with our restaurant manager as to... More

Brampton, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 7 May 2013

Spent 7 days with family at this resort and had lots of fun. Great rooms however Oceanview rooms view are blocked by trees. Went in the off season at the end of August and was not crowded and had lots of towels at the pool. Can do with the availability of food after 10:30 pm. Great pool and beach is... More

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goleta
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 7 May 2013

My husband and I traveled from our beautiful community of Santa Barbara, CA in the winter of 2013 for a 1 wk get away that would not take us too far, but far enough to relax, enjoy, and experience some warm, cozy, weather. We wanted just an R & R holiday, no excursions or too much extra activities, though plenty... More

Was this review helpful? Yes 1
Casper, Wyoming, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 May 2013

I have always thought it to be ironic for anyone to complain about a resort, you are staying in a resort, life can't be so rough right? But that being said I learned my lesson here. To begin with I did my research in picking a hotel looking at the property and prices and location , everywhere had at least... More

Was this review helpful? Yes 1
Sandra Alcázar U, Social Media Coordinator at Occidental Grand Papagayo, responded to this review
14 May 2013

Dear Silverlining307, Thank you very much for taking the time to share your comments. I sincerely apologize for the inconvenience you encountered during your stay with us and with our billing system. I stand ready to personally assist you with this situation. Please feel free to contact me directly at socialmedia@mx.occidentalhotels.com. I will gladly review your statement and changes on... More

New York City, New York
1 review
4 of 5 stars Reviewed 6 May 2013

The resort and scenery were absolutely gorgeous! I have to say probably the best part of the trip was meeting JD from JD Adventures who took care of our excursions from the hotel. My girlfriend and I met him the first day of our vacation, on the beach at the hotel. JD set up trips zip-lining, jet skiing, banana boating... More

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NYC
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 May 2013

The views are great, its located at the base of a mountain. But I'm here to tell you what I wish someone told me before I booked. 1. If you stay on the ground level make sure your balcony deck door is locked. The raccoons know how to open the sliding glass door. It's cute but scary when you're in... More

Was this review helpful? Yes 2
Allegro Papagayo
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Hotel Summarization (Beta)

What travellers say

  • Costa rica(73)
  • Snack bar(32)
  • Italian restaurant(23)
  • Very good(22)
  • Coco Beach(12)
  • Friendly and helpful(11)
  • Royal club(10)
  • Great time(10)
  • Hot springs(7)
  • Negative reviews(6)

Additional Information about Occidental Grand Papagayo

Address: Playa Buena, 485000, Costa Rica
Region: Costa Rica > Province of Guanacaste > Gulf of Papagayo
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotels in Gulf of Papagayo
#3 Romantic Hotels in Gulf of Papagayo
#4 Top resorts Hotels in Gulf of Papagayo
#5 On the Beach Hotels in Gulf of Papagayo
Price Range: ££
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
On the unspoiled northern Pacific coast of Costa Rica(home to wild parrots and endagered sea turtles), striking volcanic cliffs dramatically descend to powdery sand beaches and crystalline coves. Elegant and respectfully situaded within this breathtaking haven in the five-star Occidental Grand papagayo. Reverently aligned with its majestic surroundings, the resort offers a new kind of luxury all inclusive vacation. It is nothing short of extraordinary.Couples, families and friends who visit experience premiun service, discover gourmand dining and select from an impressive gamut of activities and sports. The resor´s natural setting and luxury amenities also make it the ideal locale for an incomparable wedding or honeymoon. In short, the Occidental Grand Papagayo is a perfect vacation spot for anyone and any reason. ... more   less 
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Also Known As:
Occidental Grand Papagayo Hotel Gulf Of Papagayo
Occidental Grand Papagayo Hotel
Grand Papagayo
Occidental Grand Papagayo Gulf Of
Occidental Grand Papagayo Costa Rica
Grande Papagayo Costa Rica
Grand Papagayo Liberia

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Occidental Grand Papagayo
See lowest price for your stay* (from our partners)
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