What a great hotel. The food was really good with a variety of 4 courses every night: starter course, soup course, main course with a salad choice and a sweet. The breakfast was equally good with quality food and lots of it. The waiting staff are friendly and work very hard to make sure meals go like clockwork. The room... More

We have stayed 3 times over the same number of years at this hotel, and have only fond feelings towards it. The staff all provide excellent service and given our lack of the german language, this can be very testing for them. Bedrooms are clean and well cared for, some may feel they need updating but this is all about... More

We visited the Kristall hotel for our Christmas holiday in 2011 and enjoyed it so much we went back for Christmas 2012 and if anything it was better! The welcome as a returning guest was delightful. Our room was fantastic. The food was lovely. We are a family of 3, with an 8 year old son. The pool was great... More

we had to go to different hotel as the conditions were unaccaptable, feces in the room balcony, beds were in a slope as there used to be rented by hour, stff at the reception bullying and threatening when we ask to see a different room. Avoid this hotel if you want a holiday when you can sleep at night. Food... More

We have just returned from a wonderful holiday skiing in Rauris. This hotel offers excellent service and accommodation for families. The family room that we stayed in was a good size, clean and comfortable. The kids loved swimming in the pool at the end of a hard day skiing and there are 3 saunas and 2 steam rooms to chose... More

I have just returned back from a skiing holiday in Rauris with my husband and children. We originally booked 2 rooms at the Kristall as there are 5 of us but on arrival they offered us an apartment which we eagerly accepted as it kept us together as a family. The apartment had 2 rooms + shower room. The main... More

My husband and I have just returned from a weeks ski-ing holiday at the Hotel Kristall in Rauris, we had a fantastic time and a wonderful experience. The staff at the hotel are all very friendly and helpful, food overall was of a high standard,we stayed here for Christmas the Christmas dinner was very good. We were made to feel... More

On the 8th January we went ski-ing in Austria with Crystal Ski holidays. The brochure ststed the Kristall Hotel is 4 star. Our experience was very bad and the owner was fully aware of the problem which makes matters a lot worse. My wife and I were attacked by BED BUGS (black despicable insects) and I harvested the horrible blood... More

Just spent a week there. The staff could not have been nicer. Perfect for a family and quiet a night, food excellent. Ski bus first stop is out side the hotel so there is always room.