We were visiting friends and family, the hotel was good for location. The service we received from all the staff was top quality, they were all very friendly, we were made to feel extremely welcome and no request was too much. more

Travelled with my husband for four days at the end of October and would highly recommend this hotel to all. We had a newly decorated, large room overlooking the most beautiful view imaginable across the lake to Bellaggio. Two french windows leading onto a balcony where the sun shone all morning. Heaven.!! Staff at the hotel were friendly and food... more

We had a fantastic holiday. The view from our room was breath taking. The staff were always very helpful and polite. Exellent food and wine. Lake Como is a unique place. This hotel is exellent value for money and we will definatly return on our next trip. more

Although we paid extra for a room with a lake view, my partner was a little disappointed that we actually were given a side room. We could see the lake , but only over rooftops. However, the advantage of this was that we could also see the lovely mountain scenery behind the hotel, and we didn't suffer traffic noise from... more

We visited this hotel mid September, before going we checked tripadvisor and were a little bit concerned we had no need to be, the hotel offered good value compered to other hotels in the area it was much better than we imagined, we paid extra for one of the new rooms it was modern a good size very clean with... more

Just returned from a week at this hotel.We had a . lovely brand new room with balcony overlooking lake & across to Bellagio.The new rooms are extremely high quality for a 3 star hotel. Food is not so good unfortunately but still in view of low price is still excellent value for fully inclusive.The hot breakfast is appalling,stick to the... more

We have just returned today from our holiday at Hotel Britannia Excelsior. Having read some of the reviews about the hotel we very nearly cancelled and are we glad that we didn't. On arrival we couldn,t believe the wonderful reception that we got including a free upgrade to a Balcony Room. Our Room was beautifully decorated as nice as any... more

i love senior citizens, in fact, my dad is a senior citizen and i ADORE him and love spending time with him. i actually found it quite cute and humorous that this hotel was so popular amoung seniors. my rating mostly lies in the fact that our room was dirty, the shower the size of a shoe box, holes in... more

This was my second stay at this hotel. You cannot beat the rooms for charm, size and style. The views from the balconies are worth the upgrade. This is an amazing hotel. The grand dining room is amazing. They offer an all inclusive package when you get there for 15 Euro a day, it includes alcohol and all food. It... more