Clean, friendly, easy check-in and check-out. Excellent room with all the amenities, large bathroom, big-screen TV, great view of the volcano, comfortable bed, and good pillows. Quiet, but in the middle to town, near all restaurants and activities. Wonderful staff from check-in, bar and restaurant. Knowledgeable and helpful, English-speaking. Air conditioned and beautifully decorated. We can wholly recommend this hotel. More

Pool area is excellent. The rest of the hotel is not really 4-star. The staff are quite grumpy and unfriendly. I suspect they were given jobs because they are part of the family and not because they have great people skills. Don't bother with the restaurant. The food is fine, but there are more welcoming places in town. The cover... More

The hotel is centrally located but in my opinion, not necessarily a 4 star hotel. It needs some renovation and more charm. The pool area seems to be new but the rooms are furnished simply. The staff was friendly. Too much concrete and no color and no taste. The breakfast was o.k. For one or two nights o.k. More

We had 9 great nights at La Fortuna Hotel. The staff were friendly and polite. The room were cleaned daily and were of good size. My only negative point would be that the walls thin and so you heard people flushing toilets and running water next to you. We had a room which looked onto the lovely pool area. The... More

Had a lovely stay with my mother - staff were very friendly and helpful. Location is on a busy road but we were allocated rooms at the rear of the hotel overlooking the pool and gardens. The hotel is very close to the railway station and was very handy for main bus routes. However, it was a little way into... More

Stayed here for a few nights in March 2010, its ok, but thats about all one can say. Rooms are large with 2 double beds, old bathroom, NO ENGLISH TV and a so so breakfast. Only hotel I have stayed at where the bill is handwritten, very weird, that and the fact they wanna hold on to your passport, not... More

Is a 4 star hotel, and the accomodations, service, quality is deserved 4-stars. Stayed in a nice room, big enough with marble bathroom… breakfast has many choices (hot and cold)… remember that came back to room at 1:00 a.m. and we asked if there is still an opening place for eating at that hour…. He offered to prepare a sandwich... More