On arrival you see an amazing view as you go up the hill of the beach, then the road curves around and you see the blue sign which from memory was on the left. Checking in to the hotel was fairly fast, the receptionist took our passports - advising it is general procedure for the first night and they give... more

The best thing about staying at the Blue Star for a week was knowing we hadn't booked for two weeks! Don't mind basic, do mind dirty. Beds wouldn't be out of place in Colditz. Slept in clothes first night as bedding was stained, had cigarette burns and a footprint on one of the dingy grey cotton sheets. Each bed had... more

we were here for five days an it was terrible.... the day time staff(reception, bar and cleaners) were so ignorant.. a lady stayin a few doors down.. her camera went missing when she left her apartment??? the beds were so uncomfortable the blankets were like sand paper... when we used the shower it left a big puddle in the bathroom....... more

Rooms were basic but, you get what you pay for. Beds were uncomfortable until we took the mattress protectors off as they didn't actually fit the bed and moved when you turned over. Most of the staff were friendly and helpful. We were on 6th floor and had a large balcony which had the sun on it from 9.15am -... more

1. Reception staff are very curt and the reception area smells like a sewer constantly. 2. Apartments are very basic, single beds like stone, similar to army style. Tatty old blanket (1), old pillows like a bag of stuffed ferrets (take your own) 3. You need to be a mountain goat to stay here. Quite a hike up and down... more

This has got to be the worst place i have ever stayed! As soon as we arrived we wanted to leave, my parents had a rusty bath and me and my sis had a pool of smelly water in our room. I would strongly recommend that anyone who has trouble walking to change their holiday, this place only had one... more

we have just got back from a week in the blue star apartments in peurto rico gran canaria, its only a two star but if i was too be honest i wouldnt even give it a star. our room stunk of bad drains that crept up from the toilet and every plug hole, the beds were awful it was so... more

The Positives..... The view and the weather. The Negatives....Well were do I start upon arrival we found the room to be dirty with the balcony looking like it hasd not been cleaned for months. The paint on the exterior walls was all flaky and this appeared to be the case throughout the whole of the apartment complex. As for the... more

Hi, Went to BlueStar with My Family & my 1yr old son. We arrived and got dropped off at top and had no help into reception with luggage. We got keys for apartment on 4th Floor and lift didnt work for the full week. Our room was terrible and our travel cot had holes in it and was dirty ,... more