We have stayed at this place after Xmas and over New Year for the last 6 years now. 2 years ago the old owners of the hotel sold it to a new group who ran it very poorly, getting rid of really nice staff and bringing some amateurs. Standards subsequently slipped and we considered somewhere else last year, but were... more

stayed here in feb 2007 for mid term. room ok up until mid week, a rat decided to visit. rang reception to get room changed and was told "what do you expect it's the canaries" and found the whole thing funny. would not stay here again and would definately not recommend it. more

When we arrived the hilarious receptionist sent us in completely the wrong direction to our room, which at 5 in the morning isn't fun! However us being a young group - that certainly didn't put a damper on the holiday! The rooms were nice, although the balcony was a concern as anyone could easy climb across all of them because... more

This place is old and falling apart, the staff are friendly and the rooms were clean but they just can't manage to keep the hotel going. We went as a large group and booked 6 different apartments for the new year over 2008/2009, they were all the same standard, clean but badly in need of a refurb. With six apartments,... more

Has you do we read the reviews before booking and was in two minds on whether to book or not. Need not have worried as the place was a lot better than the reviews suggested. Our room was cleaned and towels changed everyday with the exception of Xmas Day (will let them off with that one). The room was big... more

Me and My Mother In law went to thomas cook and wanted a great honeymoons we had a place in mind which was puerto azul in Puerto Rico Spain, after explaining i wanted a top rated apartment money is no problem, because it was a special occation, i asked for the best what we got was not what you would... more

Booked up for a 7 day stay at Puerto Azul hotel, We paid £134 each for full board from... on the beach website. The hotels catering company recently went burst 2 weeks before we arrived but the hotel moved fast to fix this so no probs to us. The food is not that bad as others have been saying. The... more

This was by far the worst appartment i have ever stayed in in my life. People have comented that for a 3 star, one should not expect a la carte- my friends and i had payed nearly £500 for a week in October- we at least expected the food to be edible and the rooms to be safe!!!!! Lets start... more

People either love it or loathe it according to these reviews, we were a little aprehensive but thought we would reserve judgement till we got there. Bearing in mind many people on tripadvisor slated the food, staff, rooms etc the worst thing about our 5 night stay was some, not all, of the British guests who have no manners whatsoever!... more