all inclusive deal food as you expect for the budget. Rooms clean, staff worked hard cleaning and waiters mostly pleasant too. Hotel next to a major road so traffic noisy. Nowhere in the hotel to sit and be quiet and relax, everywhere noisy. No comfortable seating in the hotel, hard wooden benches. Music too loud in the evenings, our room... more

on arrival thought I was in a pub we were shoulder shoulder overcrowded we were on ground floor kids screaming running up and down no control by parents and staff no security at all. drunks all around and to top it all fighting and very bad foul language staff very uncoopertive and miserable.hotel was clean rooms very small no aircondition... more

Ok where do I start? The transfer was booked with Resorthoppa and on arrival we had to look for the pick-up. There we found 'Phil' who asked my name and wiped it off his list with a highlighter and told me to 'stand at the back', considering we were outside I was unsure what he meant. TWO AND THREE QUARTERS... more

The title says it all. Four to a room with no air con, metal beds with thin mattress. Chamber maid changed the towels but refused to do anything else. Management look for any reason to through you out. Full of mainly dole scroungers covered in tattoos and oap's. There is a large population of flies and mosquitos. You are better... more

We stayed at the Santa Susanna Hotel for 2 nights from the 29th September 2009. It was a late deal and we got bargain. We simply wanted a short break away and this all inclusive hotel looked to fit the bill. Flight was stress free from East Midlands with Ryanair and the transfer was arranged prior to travel. We subsequently... more

just got back thank god!! 9 nights here is too long, a day is too long. The food is repetative and the same every night, the entertainment is???? what entertainment!! the guests sang karaoke every night thats all we saw! The food is covered in flies yuk!! especially at the snack bar!! The rooms were HOT sleepless nights :-( they... more

Me and my boyfriend went on 20th - 27th Sept,after reading the previous reviews we were both a bit apprehensive about the hotel. Our 1st impressions were 'what can people complain about'?? Rooms - were cleaned every day with fresh towels. Bedding changed mid week. They were basic but you are only in the room for sleep and getting ready!... more

Came back to U.K. on Mon. 28/09/ 09 after a three night break . This is a cheap , basic , clean hotel . The staff are happy and helpful . The rooms are a little small , i should immagine that if the weather is hot then a fan is a must have item as there is no air... more

First let me assure you despite other negative comments this is a fantastic Hotel offering superb food, drink and value for money, and it make me angry that just because this resort does not offer Fois Gras or Quails eggs at meal times those that wrote negative reviews, are trying to deny other readers a great Holiday at a great... more