Just back from holiday .from this hotel,all inisclusive,were treated on arrival with friendly staff at reception.no hassle all straight forward,went to the desk to ask for safe key ,the receptionist whom I was talking to said.please just go for your lunch as it closes in 15 minutes so thoughtful ,the room was clean and tidy,the food was a little bit... More

We stayed here early may 2013,service is excellent all staff are friendly and helpful.food is ok ,drinks are plenty and good,not far to walk down to beach but there is free bus and train. entertainment was ok.would definately go back again.

i have to say that right from the outset the staff at this hotel were excellent. they were helpful and courteous at all times. however, the hotel is very basic. the entrance foyer is crowded with computer stations, machines, tacky gift shop. the seating in the bar area is awful - reminds me of railway carriages - hard booth-like seats.... More

We booked here for a cheap break and that's what we got,the hotel is located at the back of the resort with only a 10 minute walk to the sea front or you can get the free road train some reviews say its right next to a busy dual carriageway but there is a road outside the hotel that the... More

All in all you get what you pay for so it was worth it. It just wasn't for me. The hotel is dated hotel 1970s style lots of wood and is a little dowdy. Entertainment is non existent there is an organist who can't play and a couple of karoake nights. Food is average and plain, breakfast fried eggs, boiled... More

Hello, well what can i say, when we got there the receptionist was rude! We arrived to find out we had to pay tax each per night, which wasn't in the errta when booking, this i know for certain should have been mention at the time of booking as i work for Thomas cook and book med hotels properties a... More

Just got back last week, it was our third time there we love it . The staff are great cant do enough for you, food is good lots of choice always something to eat, breakfast is great. Hotel is very clean, they are always cleaning around the hotel from 8 in the morning till 10 at night. Plenty to drink... More

My friend and i stayed her for 5 days from the 7th May. I had read the reviews on here about Santa Susanna Resort and it was a lot better then i expected. All inclusive for what works out as £20 a night. You cant really complain. As everyone else says this hotel is really clean and to me that... More

***(SHORT VERSION) - Turned into a long review so if you want, my main points are beds are hard, food is good, walls are thin and noisy, pool area is nice and plenty sun beds, the beer was good (Amstel), service can be slightly passive-aggressive/contemptuous, rooms clean, cleaners efficient and friendly, entertainment basic. You get what you pay for. Would... More