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Santa Susanna Resort

3.0 of 5
Ctra Nacional 11, km 680, 08398 Santa Susanna, Spain
Hotel amenities
Santa Susanna Resort
Ranked #14 of 22 hotels in Santa Susanna
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986 reviews from our community

Traveller rating
    189
    337
    221
    120
    119
See reviews for
Families
403
 
Couples
311
 
Solo
1
 
Business
2
 
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Manchester
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

I love this place. The staff, all of them, are fabulous. The cleaners work tirelessly from the cleaning of rooms to the serving of food, to the serving of drink and the wiping down of every individual sunbed in the evening. Yes it does attract a wide variety of people but that is what I love about it. It makes... More

Stirling, United Kingdom
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

Just back from holiday .from this hotel,all inisclusive,were treated on arrival with friendly staff at reception.no hassle all straight forward,went to the desk to ask for safe key ,the receptionist whom I was talking to said.please just go for your lunch as it closes in 15 minutes so thoughtful ,the room was clean and tidy,the food was a little bit... More

Huddersfield, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

We stayed here early may 2013,service is excellent all staff are friendly and helpful.food is ok ,drinks are plenty and good,not far to walk down to beach but there is free bus and train. entertainment was ok.would definately go back again.

Edinburgh
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 19 May 2013 NEW

i have to say that right from the outset the staff at this hotel were excellent. they were helpful and courteous at all times. however, the hotel is very basic. the entrance foyer is crowded with computer stations, machines, tacky gift shop. the seating in the bar area is awful - reminds me of railway carriages - hard booth-like seats.... More

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3 of 5 stars Reviewed 19 May 2013 NEW via mobile

We booked here for a cheap break and that's what we got,the hotel is located at the back of the resort with only a 10 minute walk to the sea front or you can get the free road train some reviews say its right next to a busy dual carriageway but there is a road outside the hotel that the... More

Manchester
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 19 May 2013 NEW

All in all you get what you pay for so it was worth it. It just wasn't for me. The hotel is dated hotel 1970s style lots of wood and is a little dowdy. Entertainment is non existent there is an organist who can't play and a couple of karoake nights. Food is average and plain, breakfast fried eggs, boiled... More

Peterborough, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 15 May 2013

Hello, well what can i say, when we got there the receptionist was rude! We arrived to find out we had to pay tax each per night, which wasn't in the errta when booking, this i know for certain should have been mention at the time of booking as i work for Thomas cook and book med hotels properties a... More

Morecambe, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 15 May 2013

Just got back last week, it was our third time there we love it . The staff are great cant do enough for you, food is good lots of choice always something to eat, breakfast is great. Hotel is very clean, they are always cleaning around the hotel from 8 in the morning till 10 at night. Plenty to drink... More

Scunthorpe, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 14 May 2013

My friend and i stayed her for 5 days from the 7th May. I had read the reviews on here about Santa Susanna Resort and it was a lot better then i expected. All inclusive for what works out as £20 a night. You cant really complain. As everyone else says this hotel is really clean and to me that... More

Dundee, United Kingdom
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 14 May 2013

***(SHORT VERSION) - Turned into a long review so if you want, my main points are beds are hard, food is good, walls are thin and noisy, pool area is nice and plenty sun beds, the beer was good (Amstel), service can be slightly passive-aggressive/contemptuous, rooms clean, cleaners efficient and friendly, entertainment basic. You get what you pay for. Would... More

 
 
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View all 22 hotels in Santa Susanna, ranked by popularity

Hotel Summarization (Beta)

What travellers say

  • Snack bar(51)
  • Pool area(45)
  • Very clean(24)
  • Hot dogs(22)
  • Staff were friendly(21)
  • Free train(20)
  • Great time(18)
  • Fresh towels(17)
  • Bad reviews(12)
  • Parrot show(12)

Additional Information about Santa Susanna Resort

Address: Ctra Nacional 11, km 680, 08398 Santa Susanna, Spain
Region: Spain > Catalonia > Province of Barcelona > Santa Susanna
Amenities:
Restaurant Swimming Pool
Hotel Style:
Ranked #14 of 22 hotels in Santa Susanna
Price Range: £
Hotel Class:3 star (3*)
Reservation Options:
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Also Known As:
Santa Susanna Hotel Santa Susana
Santa Susanna Hotel
Hotel Santa Susanna
Santa Susanna Resort Spain

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Santa Susanna Resort
See lowest price for your stay*
Enter dates 1 night 2 nights
Show Prices