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The Black Swan Hotel

3.0 of 5
Market Place, Helmsley YO62 5BJ, England
Hotel amenities
The Black Swan Hotel
Ranked #1 of 4 hotels in Helmsley
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406 reviews from our community

Traveller rating
    204
    92
    53
    34
    23
See reviews for
Families
37
 
Couples
286
 
Solo
7
 
Business
3
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
York
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

We enjoyed another stay for our Wedding Anniversary. So friendly and relaxed. Excellent food-probably ate too much! Tasting menu and a wonderful breakfast. Upgraded to a room overlooking the square which was really nice. Would reccomend this to anyone.

Was this review helpful? Yes 1
See 2 more reviews by newtravellerYork for Helmsley
cheshire
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 20 May 2013 NEW

We have just spent 2 nights in the Black swan, staying in a double room at the front of the hotel overlooking the square. The staff were very welcoming and attentive without being pushy. They were very helpful in storing our roadbikes securely for us. The food was fantastic and the price reflected the quality. We would definitely return again... More

Was this review helpful? Yes 1
Yorks
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 12 May 2013

Stayed for the second time on the "Sunday is the new Saturday" deal. Absolutely brilliant - again! We were upgraded to a feature room overlooking the square, which was very nice. We had previously stayed at the Black Swan and had a room overlooking the garden at the back. The room overlooking the square was nicer, but noisier overnight. Our... More

Was this review helpful? Yes 1
lancashire
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 10 May 2013

My husband and I stayed here for bed, breakfast,and an evening meal.On arrival it was noted by one of the reception staff that I had a mobility problem and therefore was offered an alternative room on the 1st floor.This room overlooked the square and had a beautiful window seat along with two extremely comfortable chairs.The bathroom was large and adequate,robes... More

Was this review helpful? Yes 1
langkawi
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 9 May 2013

We travelled to Yorkshire on a whim and decided to stay on bank holiday Sunday. After trying various bed and breakfasts which were all full we found the black swan. Initially we thought it was just another pub with a few rooms but on entering the reception we were pleasantly surprised. The staff were attentive from start to finish, nothing... More

Was this review helpful? Yes 1
uk
Top Contributor
59 reviews 59 reviews
34 hotel reviews
Reviews in 39 cities Reviews in 39 cities
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 7 May 2013 via mobile

This is an Inn in a lovely Yorkshire town, but the accommodation is average at best. We paid a special rate of £140 for B and B . The room was tiny and the bed virtually filled it, so that there was a bedside table on one side only. I have stayed on Travelodges with more room. To be sure... More

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North Yorkshire
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 7 May 2013

Our group of ten enjoyed an excellent celebration lunch here a couple of weekends ago. We could not fault the food and service. However, one of our group was disabled (wheelchair-bound). Although this hotel claims to be wheelchair accessible, there is no dedicated disabled toilet. When the lady concerned needed the loo, her husband asked at Reception where the disabled... More

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Burnley, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 4 May 2013

Called in for coffee and sandwiches at lunch time. Sat in the lounge with our dogs and were made to feel very welcome.One of the waiters asked whether we needed water for the dogs and brought back a dish of water, chilled with ice cubes! The staff were very attentive and the food was excellent.

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Leeds, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 3 May 2013

A super place for a romantics weekend away, or a group celebration a special birthday. We've stayed for my dads 60th with 30 people, and again for my mum's with just 12 of us - the staff are so keen to please and excellent at their respective parts. The bar manager knows his wines, the restaurant staff are well informed... More

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Barnsley, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 May 2013

This is a lovely hotel, the staff are outstanding. The room while needing a lick of paint is well presented, the bedding is of a high quality and the pillows are fantastic, I really wanted to take one home. The bathroom is well appointed with good complimentary toiletries and good quality towels. The food is also outstanding and the cooked... More

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The Feathers Hotel
Great value on a similar hotel
Helmsley, North Yorkshire
4 of 5 stars 88 Reviews
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Hotel Summarization (Beta)

What travellers say

  • Very good(12)
  • Evening meals(10)
  • Market Square(6)
  • Dining room(4)
  • Dinner bed(4)
  • Friendly and helpful(3)
  • Tea room(3)

Additional Information about The Black Swan Hotel

Address: Market Place, Helmsley YO62 5BJ, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Helmsley
Amenities:
Bar/Lounge Business Centre Free Parking Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 4 hotels in Helmsley
Price Range: ££
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Located in one of Yorkshire’s prettiest market towns, The Black Swan in Helmsley is a superb historic inn, turned boutique hotel. Dating back to the C15th the hotel, rich in history and charm, blends antiques with classic contemporary design creating the perfect place for a relaxing break. With its own award winning restaurant and tearoom, the Black Swan provides the perfect backdrop for a romantic getaway and a chance to escape the everyday stresses and strains. ... more   less 
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Also Known As:
Black Swan Helmsley
Black Swan Hotel
The Black Swan Hotel Helmsley, Yorkshire

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The Black Swan Hotel
See lowest price for your stay* (from our partners)
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