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Miller's at Glencot House


Hotel class 2.0 of 5
Glencot Lane, Wookey Hole BA5 1BH, England
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Reviews you can trust

78% Recommend
4.0 of 5 stars 38 reviews
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By trip type
All (38)
[ Date ] [ Rating ]
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4 of 5 stars
devon
24 Dec 2009 | Trip type: Couples New

We came to have dinner after hearing great reviews about the new chef. We were not disappointed. The food was superb, the service was to a high standard. The hotel is such a great experience. A worthwhile visit . more

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1 of 5 stars
Dorset
21 Dec 2009 | Trip type: Family New

We had a pre-Christmas family lunch here because my sister lives only a mile away and has no personal transport. Other family members travelled from London and Dorset. We had the £17.99 3-course menu - which, with wine (1 bottle) and coffee, came to about £27 each. The £17.99 did not include vegetables with the main course and cost £3.00... more

Management response from
Ben Crofton, General Manager

Dear Guest I am so sorry to read of your unfortunate experience here at Glencot House. We are currently restructuring our kitchen team and have a new Head Chef and Sous Chef joining from various great establishments in January. Since your review the chef in question who cooked your meal is no longer part of the team at Glencot. There...

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4 of 5 stars
London
29 Nov 2009 | Trip type: Couples

Thoroughly enjoyed our stay at Glencot, The hotel is amazing and the grounds are lovely. Food wasjust perfect for us and the staff were very friendly. We will return. more

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4 of 5 stars
London
29 Nov 2009 | Trip type: Couples

We stayed two nights at this hotel which we thoroughly enjoyed and have recommended it to our friends and colleagues. The hotel itself was very relaxing and comfortable and totally unique with lots of quirky features. The food in the restaurant was fabulous and the service was very efficient and friendly. It was such an enoyable experience that we shall... more

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3 of 5 stars
Redditch UK
17 Nov 2009 | Trip type: Couples

Just returned from a 2 night stay 15-17 Novemeber at Millers Glencot House. I left today feeling ripped off, - as the hotel did not deliver anything like the kind of service you would expect for a £135 per night hotel. Our room, (room 11) was very small and cramped with a musky damp smell and had , no hot... more

Management response from
Ben Crofton, General Manager

Dear guest Thank you for your review and feedback regarding your recent stay with us at Miller’s at Glencot House. I am very sorry to hear of your unfortunate experience. At Glencot House we constantly strive very hard to provide an experience which combines the very finest in professional friendly service, good quality food and first class accommodation. It is...

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3 of 5 stars
London
12 Nov 2009 | Trip type: Friends getaway

On the one hand this hotel is so wacky that you might recommend it and fortunately for Glencot the other hotels around are even worse. The hotel is fun and atmospheric but then they are charging real money and so you expect better than shambolic and often rude service. I think hotels like this need fantastic service to overcome the... more

Management response from
Ben Crofton, General Manager

Dear guest Thank you for your recent review and feedback regarding your stay with us here at Glencot House. I am very sorry to hear of your disappointing experience. We strive very hard to create a level of service which exceeds expectations and constantly have great feedback from our guests complimenting the staff. It is therefore a great shame and...

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4 of 5 stars
London
9 Nov 2009 | Trip type: Couples

A party of 6 of us stayed in this hotel for 2 nights and I so wanted to love the experience but they sure made it hard. The house itself is beautiful and unique. The curios packed inside its walls give it an otherworldly Alice in Wonderland quality. This is just the sort of place that I would fall in... more

Management response from
Ben Crofton, General Manager

Dear guest Thank you for taking the time to write a review and I am so sorry to read of your disappointing experience here at Glencot House. We constantly strive very hard to provide and experience which balances first class friendly service, great food and luxurious accommodation. That being said, there is no excuse for a cold room. Since your...

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4 of 5 stars
Gloucester UK
1 Nov 2009 | Trip type: Couples

Food disappointing, poorly seasoned and lacking any flavour. Waited half an hour for a cooked breakfast as my wife ordered pancakes.......we were told they take a long time?? Room 8 (four poster room) gloomy due to poor lighting, On a dark October night disappointing to be told light was "dodgy" and could not be repaired. Reading was impossble. Electric radiator... more

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5 of 5 stars
London
8 Sep 2009 | Trip type: Couples

We loved this place - so different and charming. The plunge pool in the basement is lots of fun, the cinema is great if a little freaky and the bedrooms are beautiful. It's a visual assault that's for sure but if you're looking for something quirky I'd definitely recommend it. more

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5 of 5 stars
Oxford
18 Aug 2009 | Trip type: Couples

We loved this hotel. As you come into the reception you can guess that the place is truly special. The room was a four poster room and it was huge and beautiful. I thoroughly recommend eating in the restaurant: the food was amazing, unfortunately in big contrast with the continental breakfast (the English one was ok). The garden is magical... more

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Miller's at Glencot House Also Known As

  • Millers At Glencot Hotel
  • Hotel Millers At Glencot
  • Glencot House
Address: Glencot Lane, Wookey Hole BA5 1BH, England
Wookey Hole hotels Miller's at Glencot House
4.0/5.0
38