Stayed to visit some friends in Santiago for a long weekend; the rooms are not the cleanest, the mattress was probably as old as the hotel, the rooms where very dark so shaving was a choir LOL. But what is to expect for $240.00 for 4 days? You get what you pay for so I cant complain too much. On... More

Stayed here for a total of 5 nights over two occasions. The hotel is part of a complex of buildings that comprise a hotel, casino, two nightclubs and two restaurants and is located very near the 'Monument to the Heroes of the Revolution' . Hotel Matum has some history, being the site of some fighting during an uprising against the... More

I went to Santiago for the holidays in Dec 2012 thru Jan 2013 from the States to visit family. This hotel is in a great location right in the center of the city. In a safe area. The room was clean, bed was comfortable, bathroom was also clean, water pressure in shower was good, hot water worked well. Hotel is... More

I was there in Oct 2012 for a week, had a blast the staff was friendly alway eager to help, most knew enough english to get you by. the rooms were clean the shower water was hot. the AC was cold the direct tv picked up U.S. channels so was able to keep up with local news. the complimentary breakfast... More

i had to stay for one night in Santiago and was pleasantly surprised at this hotel. The price was right, the room was clean and quiet. The AC was cold, hot water, TV, all worked fine. The free breakfast (Dominican Style) was decent. The hotel has WIFI only in the breakfast lobby and main lobby but it worked good. Free... More

We stayed at the Matum in Santiago for 2 nights. I was a bit wary of staying here looking at the pics but I'm glad we did - this is a beauitful grand old hotel, rooms are nice, service great, breafkast is good and hotel great value for money comprared to prices of other hotels. There is a big swimming... More

Perfect hotel For short stay near everything. Minutes walk from the monument. Minutes walk to center of shops and or restaurante. Easy cab ride to any malls, sight seeing and or night life or discos. The staff is very friendly . The hotel and rooms are very celan and updated. Nice bathroom . Hot water , very Cold a/c. Tv... More

Although the exterior of the hotel is awash in the neon lights of the billboard, the interior really maintains it's historic roots while offering a nice clean place to rest your head. The rooms are well kept, and the bed was quite comfortable. The gentleman at the front desk was extremely helpful in directing me to places of interest in... More

We have stayed at Hotel Matum several times in the past two years. We usually go to Santiago for shopping, medical appointments, or business and stay just for one night. This trip, however, we were to stay two nights. Pros: Our room was very nice with two queen beds, spacious, nicely furnished with rustic Mission style furniture, a mini-bar, a... More