Didn't get the room we paid for, were given a basic room at the back. Was clean but hotel receptionist just didn't want to help regarding changing it, Thomas Cook rep didn't want to know either, so we tried to make the best of it. Tiny, tiny balcony, just got two plastic chairs on it. Breakfast ok but the evening... more

Was pleasantly surprised with this hotel. Staff were great,very helpful and always pleasant. Our room was kept spotless with the maids coming every day. This Hotel has a good atmosphere everyone just seem to want to enjoy themselves. more

Just returned from the Riomar had a great time very good value for money.... all staff were very friendly especially Lorena, very good location but hotel could benefit from air conditioning!!! more

We have just returned from this holiday, i would like to say that at first i was a bit disappointed with hotel as i had requested a seaview but there was none available. we had a room at the back which overlooked a hill with the chapel on it....and was a bit noisy at times with traffic,, The room was... more

2 adults, a 15 and an 11 year old crammed into 1 room, had to climb over beds to get to other beds, Food was rubbish, had to pay for drinks with evening meal, hotel has no air conditioning, The resort itself was ok, we complained to Thomas cook rep, who was a complete waste of time, more

Just back from the Rio Mar August 29th 2009. Paid for complete trip £450.00 each with Thompson flights accom, and half board. This hotel is dated, but spotless and has the best location you could want right on the beach. The food was fine, buffet style but good value for the money. Santa Eulalia does have loads of good restaurants,... more

exceptional views exceptional staff very clean very hot aug 2009 great shopping only fault no air conditioning more

I've just got back from a holiday at the Riomar and I have to say that before I went I had huge reservations because of the reviews I had read but happily it really isn't as bad as some people have said. Yes the rooms are small - there were 4 people in ours and the rooms are really made... more

im reading the reviews from recent visits and im shocked they are bad i loved this hotel as it was spotless and staff were lovely and payed alot of attention to my daughter huggin her and tellin her she was beeautiful and always remembered her name very chid friendly. upon arrival i had a room that wasnt seview receptionist wasnt... more