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Iberostar Ensenachos

5.0 of 5
52,700 Villa Clara, Cuba (Formerly Royal Hideaway Ensenachos)
Hotel amenities
Iberostar Ensenachos
20 May 2013 -
sheldon a
 
 
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1,975 reviews from our community

Traveller rating
    987
    609
    238
    98
    43
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Families
386
 
Couples
1238
 
Solo
22
 
Business
5
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Fredericton, Canada
Contributor
11 reviews 11 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 20 May 2013 NEW

our first trip to Cuba so I dont have any comparables. However the resort was very clean, well kept and beautiful The buildings are spread throughout the resort and are very private. It makes you feel like there are very few people on the resort. This is definitly a positive. The down side to this is there is no few... More

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Geneva, Switzerland
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

We stayed for 4 nights to take some relax time after travelling through Cuba - and it was worth it. Both beaches were great, we preffered Ensenachos beach - a bit calmer with great service on the bar and best Mojito in the whole resort. Big clean rooms, comfortable beds, friendly staff. It's worth visiting the steak and seafood restaurants,... More

Was this review helpful? Yes 1
Halifax
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 18 May 2013 NEW

Just returned from our second stay at the Iberostar Esenachos. We stayed in Nov. '11, when Iberostar was just in the process of taking the resort over and making major changes and additions. The new additions include opening the Megano Beach, including the beach grill, beach bar and washrooms. None of this was there a year and a half ago!... More

Was this review helpful? Yes 1
Vancouver
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

My friend and I shared a room in the SPA section May 9-16, 2013. About a week before we went, I emailed and asked for a quiet room with 2 beds on the second floor and we got exactly that. Room 2122 is a great location - it is between the main building and the adult pool. The room was... More

Was this review helpful? Yes 2
Brenda C, General Manager at Iberostar Ensenachos, responded to this review
20 May 2013

Dear SteveCDN, On behalf of Iberostar Ensenachos we appreciate your feedback regarding your stay. We are glad to hear you have enjoyed your vacation and we will consider your suggestions in order to improve our service. Just to inform you that today we just finished 25 sunshades more at the Megano beach, the schedule of the lobby bar it is... More

st.john's
1 review
4 of 5 stars Reviewed 17 May 2013 NEW

We stayed at this resort from April 28-May 12..My husband and i decided to stay for two weeks..have been to Cuba before and time went so fast..stayed in the Spa section..close to everything..lobby, pool, beach and food.. 5 minute walk.our room was 2003. I had a great holiday..i suffer from chronic pain the the hot hot weather made me feel... More

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Brenda C, General Manager at Iberostar Ensenachos, responded to this review
20 May 2013

Dear Judy P, On a behalf of the staff and management here at Iberostar Ensenachos we would like to thank you for your nice review. We all are hardworking people always seeking the best for all our clients. Should you choose our hotel, or some other Iberostar Hotels, for your next vacation, please do not hesitate to contact us. Wish... More

St. John's, Canada
1 review
4 of 5 stars Reviewed 17 May 2013 NEW

Hey Guys!! A group of 10 friends travelled to Iberostar Ensenachos May 2 - 9, 2013. We travelled with Sunwing Airlines. The flight: Went by quickly with a great meal and champagne as usual. Arrival: The airport in Santa Clara is not aesteticly pleasing, however, the process going through customs and baggage claim was the most organized I have seen.... More

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Brenda C, General Manager at Iberostar Ensenachos, responded to this review
20 May 2013

Dear CherylandRyan, Thank you so much for taking part of your time and write us about your recent stay at Iberostar Ensenachos, we appreciate all your comments, we love that you have been a wonderful stay here among us, we work hard in order to all our guests feel themselves like home. We invite you to continue knowing other IBEROSTAR... More

Thornhill
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 17 May 2013 NEW

My wife and I stayed at this beautiful resort from May 3 -10 this year. The hotel grounds are full of lush tropical plants, trees and flowering shrubs. The two beaches and shallow clear water are probably the best we have ever seen. The Spa Suites pool is large and beautiful. The entertainment was surprisingly good! The staff do a... More

Was this review helpful? Yes 1
Brenda C, General Manager at Iberostar Ensenachos, responded to this review
17 May 2013

Dear Ericmyles, First of all I would like to thank you for taking the time for writing to us about your experience at the Iberostar Ensenachos. I am very sorry if this experience did not match your expectations and by the fact you have not been satisfied with your stay at our hotel. I have read your comments and we... More

Ottawa, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 16 May 2013 NEW

We traveled to this hotel on the March 2013 winter break and had a lovely relaxing stay. I recommend this hotel. The rooms were clean, the food was good (for Cuba) and the beach was fabulous. Most staff were very helpful - especially Tatiana at the pool bar. The front desk staff were a little surly and surprisingly, their English... More

Was this review helpful? Yes 2
Brenda C, General Manager at Iberostar Ensenachos, responded to this review
17 May 2013

Dear Sue L, First of all we would like to thank you for choosing Iberostar Ensenachos for your so valuable vacations. Thank you very much for your good comments and reviews about the hotel, staff and services, opinions like yours are very important to keep working every day to exceed the expectations of our customers and achieve ever greater improvement... More

Vaughan, Ontario, Canada
1 review
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 15 May 2013 NEW

We travelled to this property with family April 21-28th. It was a great experience for the most part. We were very impressed with the beach. I've been to many gorgeous places in the Caribbean (i.e. Antigua, Barbados, Turks & Caicos, etc) and this beach was right up there. It was a very nice beach, but be prepared to get your... More

Was this review helpful? Yes 12
Brenda C, General Manager at Iberostar Ensenachos, responded to this review
17 May 2013

Dear Irena D, First of all we would like to thank you for choosing Iberostar Ensenachos for your so valuable vacations. Thank you very much for your comments and reviews about the hotel, staff and services, opinions like yours are very important to keep working every day to exceed the expectations of our customers and achieve ever greater improvement of... More

Toronto
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 15 May 2013 NEW

We stayed May 4th- May 11th at Family section with our 5 years old daughter. What a beautiful place!! We are usually staying at Iberostar in our vacation, but Iberostar Ensenachos is by far the best vacation we had. The grounds are very well kept and breathtaking, the beaches are the nicest we have seen, water is calm, shallow and... More

Was this review helpful? Yes 3
Brenda C, General Manager at Iberostar Ensenachos, responded to this review
17 May 2013

Dear Daniela D, On a behalf of the staff and management here at Iberostar Ensenachos we would like to thank you for your nice review. We all are hardworking people always seeking the best for all our clients. Should you choose our hotel, or some other Iberostar Hotels, for your next vacation, please do not hesitate to contact us. Wish... More

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Hotel Summarization (Beta)

What travellers say

  • MEGANO BEACH(53)
  • Very good(52)
  • Lobby bar(42)
  • Golf cart(29)
  • Spa Section(23)
  • Seafood restaurant(14)
  • Low season(14)
  • Room service(11)
  • Star resort(10)
  • Royal Hideaway(8)

Additional Information about Iberostar Ensenachos

Address: 52,700 Villa Clara, Cuba (Formerly Royal Hideaway Ensenachos)
Region: Caribbean > Cuba > Cayo Ensenachos
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free Parking Children Activities Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Cayo Ensenachos
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Located on the impressive Cayo Ensenachos, Cayo Ensenachos brings all the Cuban flavour to some of the most exclusive Caribbean beaches. Holidays in Cayo Ensenachos are always great. The area features two exclusive, beautiful and quite unknown beaches. Kilometres of golden sand waiting for you and facing the turquoise-shaded ocean. Two of the beaches are bound to captivate you: Megano and Ensenachos. The heavenly beaches and the luxury hotels and resorts in Cayo Ensenachos, offer anything you might think of. Rest is only one of the attractions you'll enjoy if you spend your holidays in Cayo Ensenachos, one of Cuba's most exclusive destinations. ... more   less 
Also Known As:
Iberostar Ensenachos Hotel Cayo Ensenachos
Iberostar Ensenachos Hotel
Occidental Royal Hideaway Ensenachos Cayo
Royal Hideaway Ensenachos
Occidental Royal Hideaway Ensenachos Hotel

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