the food was atrocious almost uneatable. badly presented and cold, very poor quality and lack of variety. we have travelled quite extensively and can honestly say it is the worst we have ever had. the steps are steep on outside of hotel. In inclement weather which we experienced we got wet. Had to carry own cases up to 7th floor.... more

hotel is nice and cleen steps up to rooms are a bit of a pain especially if you are on 5th floor or above we were on 5th floor and there were 117 steps to our room which is abit of a killer when its red hot.Food not brill very repetative even though we were only there for a week... more

Just got back from a week at the Heliotrope. First time in Crete. I wouldn't go back to Stalis at it's too British for me but it's a good base for exploring the mountains and other more traditional resorts if you hire a car. We cycled to Sissi one day (about 20k round trip) and that was a really pretty... more

Fantastic place to stay if you booked your hols as a last minute. We came to the hotel from the airport at 1.30 am, and we have been checked in to our room in few minutes. We have to take two lifts and walk around 100 steps, but, this is great exercise after really good dinner. Pool and a pool... more

Had an amazing hol at the heliotrope hotel, just got back this morning and we're gutted :-( The hotel and pool are lovely and every1 is really friendly! hello to tolis and yanis we know you will be reading!!! missing it loads :-( ...and remember...it's NOT goodbye haha! love michelle and kate! xxxxxx more

So! What's your problem with this hotel? You know before you book that it's not a 5 star, so don't expect 5 star facilities. It's built on the side of a hill, so you have to expect some stairs; lifts don't usually travel up at 45 degrees, so the lift only goes to the 2nd floor, then there's another at... more

Stayed 27th May for 1 week. Fantastic place, pool great, cold but had such hot weather you needed a cold pool. half board food was great breakfasts very much the same evening meals great wanted take chef home natalie the waitress was lovely left her a large tip. tolis the barman what can i say great person, great fun lots... more

I can't believe the amount of moaners writing about this hotel, so I thought it best to set the record straight. Yes there are a lot of steps to the room but as you only have to carry your cases up and down there once I don't think you can realistically say this ruins your holiday! The pool area was... more

Me and a few of my friends stayed there in july 07. i would like to say its a nightmare of a hotel. the staff are surly the rooms are disgraceful and the amount of steps to the room is shambolic. we were staying in room 605 and we counted 150 plus steps to our floor level. the other option... more