We visit Spain every year and now book independently, choosing our own flights and accommodation. I saw the advert for a week at the 4 star Neptuno Hotel and knew we could not do a cheaper package ourselves. The deal included transfers from Almeria airport which is approx 45 minutes from the resort, meals on the plane and good flying... more

Read reviews before going with sinking heart, but hotel and appartment very clean. Staff on whole very good and pleasant. Entertainment very Spanish orientated but if you asked they would include you in it. Eldest son 13 played water polo most mornings and they would say hello if they saw you around. Entertaiment did go on late but not too... more

The apartments were lovely, spacious and clean. Having 2 double beds in the bedroom were a bonus. The flies were a constant pain. Bought fly repellant spray from supermarket which did help a bit.. The entertainment was appauling. There is nothing at all for English people within the hotel. There are enough bars around for a different selection. It is... more

We booked this hotel as a cheap week ih the sun for the Summer holidays as our main holiday this year will be in December. However, had this been our main holiday I would have been disappointed. It was, as described, in the Thomas Cook brochure but there were a few things that did put us off. No inflatables allowed... more

my husband and i have just returned from a one week break at the neptuno hotel, we had read some of the other reviews on the site and found some of the comments a little offputting, however we found the hotel to be really good, we stayed half board, admitedly the breakfast wasnt totally to my taste but the choice... more

I stayed here just last week with my wife and two young children (20 months & 4). The rooms were fine and had 2 double beds together with a made up beds in the living area. The one comment I will make about the room is that the cutlery, etc was really poor quality and if we had to self... more

We had a week at the end of October and although the weather was nice, the outdoor pool was freezing. But it is a brilliant pool with slides and a waterfall and would be lovely in summer. There are loads of sunbeds available. Our children spent all week in the indoor pool (in a conservatory next to the outdoor pool)... more

Just returned from a weeks family holiday with my parents and my 6 year old son. Hotel was advertised in the Thomas Cook Families brochure - what a joke ! There was no child entertainment facilities at all. The outdoor pool was far too cold, the only saving grace was a small heated pool which was covered by a conservatory... more

We are still on our two week late break at the Neptuno which is unfortunately is coming to an end. It has been fantastic and we are looking at booking this hotel again next year. The staff are very helpful and friendly. I did find the evening meals slightly boring after a time but that's proberbly me and so I... more