this hotel is not a five star hotel.maybe a good 3 but not five.food is limited(and not great at that!!).service was not great(i dont think they like english people!! more

This Hotel treated me very badly, I booked into this hotel while in spain, I got to my room and it was very dirty and very dusty like it had not been cleaned for several months, I then went down to the reception to complain and the reception staff were rude and very aggressive, One of the staff called me... more

5* Hotel, OK i dont like to be negative. Cleanliness, perfect, no crap around, rooms spotless on arrival and kept that way, common areas the same. Staff very good, the breakfast egg chef decided what you wanted (omlette or scrambled), but whatever you got was fine. Pool area very good but not heated, was perishing in March, even though was... more

As British ex pats living in the South of Spain, on the coast in a sleepy resort, we decided to travel 50 miles further South for our pre-Xmas break. Roquetas was our choice last year too, and we took a look at the Portobello hotel and decided that if we returned we would go there. Last year we stayed at... more

We booked a three week holiday expecting 5 star service, boy where we disappointed. First problem was that we were allocated a room overlooking the children's play area and right across the road was the Playaluna hotel and there was a constant drone of that hotel's air-conditioning system 24/7 which meant that we had to keep our windows closed both... more

I read a few reviews of this property so booked & stayed there with an open mind. I have been in the travel/hotel industry for over 10 years so would like to think I can sort the good , bad & the ugly! Firstly the most important thing to remember is don't be fooled by 5 star ratings its on... more

My husband and I stayed at this hotel from 29th September until 4th October 2007. We are young 60 year olds. Having never stayed at a 5 star hotel before we were expecting great things. The first image of the hotel is very modern and of fabulous architecture, unfortunately that was the only good thing you could say. There was... more

We stayed in this hotel for 2 weeks in July 07. The hotel looks impressive from the outside, you are greeted by a large glass atrium reception area, which is very clean, bright and modern. The reception staff weren't impolite but weren't welcoming. The room itself was a bit small for 2 adults and 2 children, I know realise there... more

My wife & I decided at last minute to fly into Almeria for one week during the recent Easter break. We have a 2 1/2 year old boy so our priority was to ensure we got to relax but that he would be kept entertained during our stay. After much research (the reason I'm now writing this as we found... more