The start of our experience was as you drove up the drive and seeing the hotel in the distance from that moment we new the experience was going to be special. On arrival the reception staff could not have been more professional and helpful this set the standards for the rest of the visit, the staff at the hotell were... more

great hotel hotel staff very friendly and food excellent.hotel grounds are amazing ,hotel a little tired and the rooms need a bit of decorating but the friendliness of the staff and quality of food more than makes up for that ,we took our dog oscar with us and he had a great time in the grounds of the hotel.we hope... more

My wife and myself enjoyed an excellent value two night break at the Thainstone. House hotel and resort. Although we had a lot planned and did not have time to use the pool and spa etc.on this occasion we have done so during all of our previous visits and found these free facilities to be excellent and maintained to a... more

Enjoyed every minute of my overnight stay, the staff couldn't be more friendly and nothing is too much bother. more

Easy to locate and very welcoming on arrival. The room was enormous, clean and well appointed. First port of call, the pool. Excellent facilities, extra friendly staff and the pool was nice and warm! The food on the first night was delicious and in the main was just as good the rest of the week, but conistency is required on... more

We arrived at the hotel and having stayed here before were again warmly welcomed. We were booked in quickly and given our room keys made our way to the room. Upon entering we found a delightfully decorated suite complete with twin Jacuzzi bath. The lounge had a comfortable sofa and large screen TV At the end of the evening found... more

Very comfortable bedroom and large bathroom even with a heated mirror.Elegant diningroom.Four course dinner scottish game and fish excellent breakfast. Helpful staff.Highly recommended. more

Excellent all round experience. Courteous and helpful staff. Meals service first rate as was room service. Very good facilities- spa, swimming pool, snooker room, fitness gym. Highly commended. more

Was shocked at the poor customer service and quality of this beautiful building and location - owned now by Swallow hotels. We booked a week in advance only to be told when we turned up at 7pm at night, having travelled since 5am - that they had made a mistake and not put us on 'the system' - all they... more