We stayed her 3 years ago and enjoyed it. This time we were more disappointed with the cut back they've done. The restaurant is no longer open for breakfast except for Saturday and Sunday. So you have to eat their cafe which is not the best or try your luck finding a place outside of Palmas which is a challenge.... more

The hotel rooms are ok. I will suggest building 3 since those are newer and have a nicer view. the old rooms are not very good or have small windows. the service is ok but not great. The beach close by is very nice and it was a very relaxing experience. I think I recommend staying in San Juan. I... more

OK choice if you get a deal - I wouldn't pay full price. It's a casino-resort so there is nothing close by. PRO - nice pool and beach. Friendly staff. Free computer with internet available. CON - difficult to track down somebody to unlock the beach chairs. There was a sign that parking was $12/day, altho I wasn't charged. more

we were at four points last week with our kids for a five day stay. the weather was mostly beautiful.. but the hotel was somewhat disappointing. Our room had a moldy ceiling - prehaps if there was a fan in the bathroom, there would be less of a problem. there was no poolside towel service, meaning we reused or pool... more

My wife and I went to this hotel in the beginning of the month after changing our reservations in Florida. We are from Connecticut and wanted WARMTH so we went. We were very happy with the hotel and staff, we give them the highest mark for service. The staff we remember are Jessica (hotel manager), Chris at the desk and... more

We weare at Las Palmas 4Points Sheraton December 29th through Jan. 2, "09 and had an enjoyable stay. We had read this site and knew not to expect a wild resort atomosphere. But, that's what we wanted, a quiet, restful vacation on the beach after running around seeing the sites in San Juan for 3 days. The room was a... more

We stayed here after 3 days in Old San Juan to relax. The hotel was great, check in was quick. I had requested a first floor room (my husband recently had a knee replacement) and they gave us one just off the pool and a very short walk to the sea. The room was pleasant and had plenty of room... more

Ok, have re-read the reviews and here it is straight. Disclaimer: I stayed last Jan for 4 nights & am returning again this Jan for 4 nights but am doing so because I am using Starwood (Sheraton) points for a free stay (same deal last year) BUT WITH ALL THE BEACH SIDE OPTIONS IN PR I WOULD NOT SPEND HARD... more

This hotel is definitely not a good compromise. My wife and I travel a lot all around the world. This is the first time, we have decided to write on this web site. We are very disappointed. Very expensive (180USD) for a very small room, dirty. The “Continental Breakfast” is ridiculous: 1 bagel + 1 café + 1 butter (extra... more