My husband and I just got back from a much needed stay at this location. We stayed mid-week off season and found the service to be impeccable. We were there for a 4 day stay and it was great to be so close to the airport. Note that the proximity to the airport in no way impacted the hotel, we... more

My friend and I stayed at this hotel as a much needed girlfriends getaway. The property was beautiful and very well maintained. The staff always went beyond our simple requests to offer just a little something extra such as tips on dining, sightseeing. Our city view room was really a view of the city, beach and mountain. Rooms were very... more

I saw an article from Liberty Travel offering 5days/4nites @ the Ritz in Puerto Rico. We've previously stayed at Wyndham Condado, Intercontinental, El San Juan so decided the Ritz. At first I thought it would have a more stuffy atmosphere, boy was I wrong! The hotel is simply beautiful, the grounds impecable and everyone person working at the Ritz could... more

just got back last night from a terrific 3 day get away with a group of friends to the Ritz Carlton San Juan. We had a blast! The service was EXCELLENT. the staff was so FRIENDLY and we could not have asked for a better time. We used the Spa, the Gym, the workout classes, the pool, the beach. Basically... more

My friends and I recently went to Puerto Rico and booked at a different hotel that pretended to be luxury accommodations. After only a few nights dealing with poor service, lackluster amenities, and overall disappointment, we high-tailed it out of there and sought refuge at this Ritz Carlton. The service was excellent from the moment we inquired about switching hotels.... more

Very nice hotel. Beautiful grounds and pool. Warm crystal blue ocean with comfy lounge chairs! It was paradise. Plus if you are an American no passport!!! Walked into other hotels and this was by far the nicest... more

Loved this hotel. Went for a few nights and did not want to leave. more

I stayed at The Ritz-Carlton on a weekend trip to PR and was very satisfied with the hotel and customer service. The beach located just outside the hotel was splendid. There are many restaurants within walking distance of the hotel and the nightlife is happening in this area. Elvira at the reception was so friendly and helpful in giving us... more

A group of us just visited the hotel for the 1st time. Everything from our initial greeting to checkout was spectacular. The rooms, the pool and beach, the food, everything exceeded our expectations. The staff couldn’t have been more helpful or friendly. We all recommend the Mares restaurant for breakfast (try one of the omelets), the pool side bar for... more