I just returned from a week at the Intercontinental San Juan with my family. We are 2 adults and 2 boys aged 7 and 17. The hotel and the staff were exceptional. The public areas are great. The pool and beach are fantastic. The rooms are comfortable and clean. A little small for 4 people. We had the ocean view... more

We just loved San Juan. The island was beautiful and the people were extremely friendly!! I would definitely go back!! And the hotel InterContinential Resort and Casino was above what we imagined. The room was fantastic, all new furniture, nice size room and the bed was beyond comfortable, I could of layed in it all day (but I was on... more

Visited for 4 days but well worth the trip. Hotel is beautiful and found all hotel staff to be friendly and helpful. Room (jr. suite) was clean and comfortable. Lots of construction on the streets surrounding the hotel. Took bus (75cents) to Old Town PR and enjoyed the restaurants, sights, and people were very helpful there also. Beach is clean... more

We had a great time and loved the location. The beach and pool were awesome and I went to the spa and had the best massage ever! the spa area was beautiful. We ate at the Italian restaurant in the hotel - it was good but overpriced. The casino was small but met our needs. The hotel and spa staff... more

I'm a corporate meeting/event planner by trade for a professional organization that happens to be my client. I only deal in four star hotels, so it's safe to say, I know what I'm looking for. Since I was spending my dime on this trip and not the company's money, I did extensive research to make sure I was getting a... more

We stayed here for one night prior to a cruise. Getting a taxi from the airport was easy and the drive took 10 minutes. Check-in was a breeze and even though we were two hours early, our room was clean and available. The porter delivered our luggage and we were putting on our swimming suits within 20 minutes of reaching... more

We arrived in the morning and for $150 upgraded ourselves to ambassador status which upgraded us for 4 nights to ocean view, gave us a free night at any intercontinental in the future, a free movie rental, and fruit basket. Definitely worth it. The rooms were nice and the bed sooo comfy. The view was great, the staff friendly, and... more

We arrived at the InterContinental from North Carolina around 3:00, June 7th, Rosie assisted us with check-in and we were in our room at 3:40. Fantastic service from Ray greeting us until June 13th the day we left. We did upgrade our room for $150 and it was nothing but perfect. Our room was 818 great views, very quite, fruit... more

A girlfriend and I stayed at the Intercontinental over Memorial Day weekend. It rained the entire time. When we arrived the taxi driver said they havent seen sun in 15 days. It carried over to our stay. The hotel was very nice. Go to the hotel next door for all the excitement. 3 bars alone in the lobby. Anyway, I... more