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Holiday Inn San Juan


Holiday Inn San Juan
Hotel class 3 of 5
8020 Tartak Street | Isla Verde, Carolina 00979, Puerto Rico
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Traveller Reviews

[ Date ] [ Rating ]
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5 of 5 stars
CINCINNATI
24 Jun 2009
1/1 found this review helpful

MY family and i had a great time,our rooms were clean,the staff was very helpful we didnt rent a car but was able to walk or catch the bus anywhere like old san juan, plaza las americas and dining.hotel food was not that expensive.can't wait to go back more

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5 of 5 stars
Miami
3 Jun 2009

I arrived late in the Evening almost 11.35 pm,the froont desk person was so friendly, he greeted me with a big smile and crack some joke and its feel me very welcome. I entered in to the Chineese cuisine restaurant,when my waiter approach me with a very pleasent and he gave the menu and he politely introduce himself and ask... more

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4 of 5 stars
Texas
17 May 2009

We stayed here the night before taking a cruise. The young man who checked us in was very helpful and courteous. The rooms were clean and comfortable. We ate dinner at Yee's Restaurant here in the hotel, and it was very good. With taxes, etc. our total hotel bill (purchased through an online travel company) was about $200. This seems... more

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4 of 5 stars
Puerto Rico
13 May 2009
0/1 found this review helpful

Me,and my sister awaited for her friend online for spring vacation. We made a reservation at the Holiday Inn San Juan Hotel. When we checked in, the staff were very friendly and were kind to give us internet cable lines, as we had 2 laptops. My sister had 1, and her friend has 1 also. The internet was more or... more

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5 of 5 stars
atuggs
4 May 2009

So, I stayed at the Holiday Inn in Isla Verde with some friends for our spring break, expecting just a very basic budget hotel in a super-touristy area. While I was right about the area, the hotel itself was a pleasant surprise. It exceeded my expectations and was a great deal! The room was clean, the staff was friendly, and... more

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4 of 5 stars
chicago
22 Apr 2009
1/1 found this review helpful

Again I read my trip advisor reviews before this trip. This time I didn't know what hotel we wwould have since I did hotwire. So we got the Holiday Inn and to read some reviews I was a bit worried. But the Holiday Inn was not bad at all the room was great enough room for me and my 16... more

Comforting
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5 of 5 stars
Texas
27 Mar 2009

Reservations were quick and accurate. The hotel is in a convenient location to many casinos and the best beach in the area. The room was comfortable with a variety of designer pillows available. Good restaurants in the hotel. Attentive front desk. The pool seemed private even though the hotel is in a metropolitan area. I stay here by choice fairly... more

Management response from
LorenaJOrtiz, Public Relations

Asitshouldbe2, thank you for taking the time to share your experiences at Holiday Inn San Juan - your comments are very rewarding to our staff! We look forward to welcoming you back again, and againg, and again...

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4 of 5 stars
Falls Church, Virginia
18 Mar 2009
1/1 found this review helpful

We booked these rooms back in January and then the scary reviews started showing up. All I can say is we had a wonderful time at this hotel and they bent over backwards for us. I forgot my ethernet cable and they sent one to the room so I could get online. I didn't know why the safe wasn't working... more

Management response from
LorenaJOrtiz, Public Relations Director

jujubetoo, this is a fantastic review of your visit to Puerto Rico for others to benefit from! On behalf of the staff at Holiday Inn San Juan, we are happy to read that your stay with us was so pleasant. Thank you as well for pointing out areas of improvement. We are in the middle of a renovation of rooms...

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2 of 5 stars
Fort Lauderdale
18 Mar 2009
0/1 found this review helpful

I am a Priorty Club member, with platinum status. I stay at Priority Club hotels all over the United States. Never have I had such a miserable stay as the one I did at the Holiday Inn in Carolina, PR. First, let me me say, I am not that picky. I don't expect luxury by any means. What I do... more

Management response from
LorenaJOrtiz, Public Relations

RecruiterFL, we are genuinely sorry that you had such a disappointng experience at Holiday Inn San Juan. Rest assured that your comments have not gone unnoticed - and hope we have an opportunity to impress you favorably in the future.

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3 of 5 stars
Atlanta
17 Mar 2009
0/1 found this review helpful

We stayed 6 nights in March of 2009 and had both good and bad experiences at the HI Isla Verde. I researched a lot of places in PR before choosing the HI at Isla Verde. The nearby Ritz, Intercontinental, El San Juan, and Marriott Courtyard were hundreds more per night. The airport is 1-2 miles away. The beach is 2... more

Management response from
LorenaJOrtiz, Public Relations

Oopma, thank you for your review of your visit to Puerto Rico. We are pleased to read that you enjoyed our property - and offer our genuine apologies for inconveniences that could have been avoided. We hope to have a second opportunity to wecome you to our hotel and wow you.

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Holiday Inn San Juan Also Known As

Address: 8020 Tartak Street | Isla Verde, Carolina 00979, Puerto Rico