Acireale is a small town where you can actually see roosters running on the street. This hotel and others around it receive customers mostly due to the thermal baths that are nearby. We were there for a conference, held in the nearby Perla Ionica hotel. The location was marketed as a resort on the Ionian sea, right by the beach,... more

I found the interior of this hotel strongly reminded me of the hotel in the movie "The Shining". A somewhat dated hotel, somewhat passed it's prime, with dimly lit hallways and lots of little hidden hallways and stairways. However the real horror became evident when I opened the door to my room. The interior of the room was furnished in... more

After 9 days of staying in some fantastic small hotels and guest houses across Sicily, the Excelsior Palace was a real let down for our last night. Although Acireale is actually a lovely little place, the hotel is situated in entirely the wrong end of town, and the most beautiful areas are a steep walk up the hill, across the... more

Standard business hotel with small, somewhat depressing rooms, but reasonably clean. The bed was reasonably comfortable, the bathroom was serviceable, and the staff was helpful. There is a pool and some gardens in the back. The hotel is in a somewhat grubby area across the railroad tracks from the center of Acireale; it is a 20 minute walk into the... more

I have just come back from stay at this hotel for five nights and have to say that I have never been so pleased to leave a hotel in all my life! I booked this hotel through an agent and was looking forward to using the many facilities that were listed. The reality was totally different. I stayed in the... more

Had a wonderful stay here for 6 days. The staff, especially a young desk clerk named Marco, were great. Had what I thought could have been a disaster trying to communicate the problem to the Sicilians, but MArco came to the rescue. He made a number of tele calls and actually fought my battle. You dont find that kind of... more

Personale gentile. Non funzionava il servizio bar in camera. Nella mio bagno mancava una dotazione essenziale che ho segnalato più... more

hotel vecchio non sul mare come descritto.pulizia camere molto scarsa. more

la struttura non è nuova ma nel complesso tenuta bene. il buffet della colazione non è vario la piscina è... more