Just arrived back from this Hotel and cannot understand other people's negative reviews!we had a refurbished room which was very nice, modern and clean. The service was fine, breakfast lovely, so many different options available, we only stayed b&b so cannot comment on the rest! The location was excellent, the pool very clean but not heated, children will love the... More

This was our fourth visit to Lanzarote and third holiday in Playa Blanca. We choose the H10 Lanzarote Princess because of its superb location away from, but just on the edge of Playa Blanca with its fantastic selection of restaurants along and overlooking the harbour. We returned to H10 having had a previous enjoyable holiday in another of their hotels.... More

Yes! The hotel rooms have been refurbished mostly. We are a mature couple and stayed from the 25th April to the 2nd May in a twin room which had been refurbished, except for the bath and basin mount. The bath side was split and the basin mount is the old one from many years ago and looks it. The cleaning... More

We arrived on a Sunday evening to be told the room we booked via a tour operator was wrong and didn't fit me my husband and our 2 children in. We had proof of a print out that we made pretty clear we booked for 4 people. The lady on reception said she check us into a family room and... More

We have just returned from a wonderful week at this hotel. We were travelling with 2 young children (4 and nearly 2) and the hotel was perfect for us. The pool complex is lovely and the children's pools are fantastic. Both our children were in the pool every day and had to be forcibly removed! There is also a lovely... More

I have just returned from 10 days at this wonderful hotel. The rooms were very modern and spacious, the hotel itself is lovely and the pool area is the best I have ever come across so big and so many sunbeds to choose from. The staff were all so friendly and helpful. I will definitely be returning to this hotel... More

Hotel staff very friendly and helpful. Pool area very nice with lots of palm trees and plenty of sunbeds. Pool a bit scruffy around the edges, looks like it needs a scrub. They were just completing a decking area outside the dining hall to eat outside. Lovely parasols and tables and chairs, but wasn't quite finished by the time we... More

Been to Lanzarote on a number of times and usually go cheap and cheerful, but this time decided to pay a little more for a hotel that was recommended. This hotel is rated a 4* however we dont usually take notice of star ratings abroad, as they can be very different from our country. there are both + and -... More

We have stayed at this hotel on numerous occasions and some areas of the hotel have improved but it still looks very dated . It has 3 pools 2 for children and one for adults and all three in need of a major refurbishment it has green mould around the edge and the bottom of the pool is all patched... More