We visited this hotel in June and were very impressed with it.The complex was massive with beautiful gardens and views. The rooms were very comfortable and cleaned every day. The food was top class, a varied range every day for every meal. The show cooking was first class and the choice was vast. The pools were large and ample sunbeds... more

I had my reservations about going on an "all inclusive" resort type holiday with my family as it is not what I usually enjoy. I read the TA reviews in advance which were mixed although generally positive. The hotel is large, there is no getting away from it, but due to Lanzarote's building policy, it is low rise and spread... more

We thought this hotel was great. Check in was quick and receptionist was friendly and informative. Our daughter is coeliac and has to have a gluten free meal, the guest services were great in reassuring us she could eat in the main restaurant. Our room was lovely, great view on the sea front. Furnishings nice, I found bed comfy but... more

We stayed at this hotel all-inclusive from 17th -31st July 2008. We arrived at the hotel in the afternoon. Checking in was a bit frantic but then it always is when you arrive on the coach. The receptionist wasn't very helpful and didn't give us any information about the hotel and told us to come back tomorrow if we wanted... more

We arrived at the hotel and were immediately impressed by the reception area. Delighted to be honest after seeing some of the other accommodations that many others were dropped to. We had booked inter connecting rooms and only managed to get access to one of them straight away....a few hours later after calling reception we got into the other room.... more

smell of sewerage bad food not cooked half the time or cold, cater mainly for spanish, tiles fell off in batheroom. alot cracked tiles around pools entertainment the worst i have ever seen while abroad, staff not very friendly and not many speak english more

We booked our Holiday after having stayed at a few other H10 Hotels, read the reports as you do but thought we would be ok as the chain has provided a good service in the past in fact value for money. The reception is as always spacious and well presented, and we were shown to the reception area by our... more

We stayed here in the october break last year. First impression was great, the hotel looked reaaly good. Reception was very spacious and airy, although the marble floors and stairs are not the safest for young children. We were booked in as standard all inclusive but were lucky enough to receive a room right on the sea front,which was a... more

went to this hotel with an open mind after reading the reviews on here, like we have done in the past. You walk into the hotel and it is very impressive. But look a litle further and you'll see how tired it is Reception was very rushed the receptionist couldn't wait to book us in and get rid of us.... more