My husband and two boys, 16 and 11 have just come back from a 10 day stay at the Timanfaya Palace and have to stay that on the whole had a lovely time. Our main gripe was the restaurant and the fact that it was so warm and uncomfortable to eat in there. We think they had turned the air... more

Agree that architecturally excellent, also agree that reception staff with one exception left a great deal to be deired. They could do with customer relation training. Found it frustrating because even a layman can easily see how little would need to be done to bring this hotel into line and even perhaps give it another star. At first glance the... more

We expected a certain standard from this 4*+ hotel, but unfortunately never got it! Our room was below ground level, with a view of a wall. It never got any sun and was therefore cold and damp. We asked to be transferred and were told (very abruptly) that the hotel was full, so we had to stay in a cold... more

This was our 7th visit to this hotel in 4 years, which i suppose says it all! We have always found the staff to be friendly and helpful, the rooms spacious, clean and comfortable, and the food very good - breakfast offers a huge choice, and the themed nights at dinner are a nice change - if you cannot find... more

We have just returned from our second visit this year to the Timanfaya Palace in Lanzarote, and had a very good stay. Location of the hotel is superb if you want to be on the outskirts of the town and do not mind a 25 minute walk to the centre. Check in was efficient with staff very pleasant, but the... more

This hotel is architecturally rather splendid. Our room was lovely - with a huge bed. It was kept very clean and we were pleased that although we had a sea view the balcony was in shade all afternoon which kept the room very cool. The restaurant was a disappointment. The food was bland and very often, cold. We struggled to... more

We stayed here for a week, and it was nice i dont think it was up to what it should have been. The rooms were ok but alot dated and true to the other reviews the staff on reception were not overly friendly. The hotel needs a facelift at this stage. Overall it was ok, but i certaintly wouldnt class... more

We spent a fortnight in the hotel on a half board basis. The room was spotless clean and the bathroom was replemished daily. The food was varied every night. Down side.The pool was freezing and in order to swim | had to have a cold shower first and brace myself.The area is great for walking and rambling ,no shopping to... more

We have stayed in H10 hotels in The Canaries for the last 3 years and were particularly looking forward to staying in this hotel for a week. Our holiday didn`t get off to a brilliant start when the Thomas Cook rep put us on the wrong transfer coach - the fact we weren`t on her list should`ve given us a... more