we stay here a few times a year as its the best on the island and it is the most expensive but you get what you pay for. immaculate rooms turn down service every night with a chocolate laid on your bed.also fresh towels in your bathroom twice a day is great too. only moan would be for more staff... More

Had read plenty reviews about this hotel and was really looking forward to our stay. I was really disappointed with our room - whilst it was quite spacious with a fabulous sea view - I thought I had gone back to the 70s! It was out dated. You also had to pay extra for a kettle - although the tea... More

We have been staying at the Yiaza since it opened 11 years ago for 2 weeks 3 times a year. This is most definitely a 5 star hotel and its is fabulous. Just like to say to people who talk about cost, you know what your booking so to complain about cost is amazing to me. Yes ice cream is... More

Myself, my mum and my ten month old daughter stayed in this hotel for a week in May. The hotel is amazing and the location is perfect. We arrived at the hotel and got a free upgrade to a suite which we were delighted with. My ten month old daughter loved it and there is plenty to do for all... More

Room: We booked and paid for a Superior Double Relax Ocean View room. At best we had a side Ocean View when standing at the edge of the balcony. From inside the room we looked straight into another hotel block opposite ours. The bedroom was permanently dark and claustrophobic because it had a wooden fixture on the outside of the... More

You know that you can relax when you step off your transport and a porter is waiting at the entrance to the hotel with a warm smile and the words " welcome to the princessa yaiza, I'll take your bags". At reception, a glass of chilled Cava or orange juice is offered as you go through a friendly and flawless... More

Lets start by setting the scene, I hate hotels and usually opt for a private villa. After a little persuasion from my wife I agreed to come to the princess yaiza due to having a five year old boy who is now bored of just his parents company. The hotel is fantastic, ideal for the whole family to enjoy a... More

We have returned to this hotel numerous times. The service and rooms are excellent. I love the combination of 5 star services and the child friendly facilities. Small gripes, we stayed in a Royal Kiko Suite and a lot of the items advertised as being in the room were not there, but a quick call to reception and they were... More

We were three families travelling together Beautiful hotel Beautiful reception area Beautiful yaiza cava to greet us ! Yay! ( oh and we got a free bottle of same cava in our rooms!! ) - so awesome!! The hotel got us rooms in the c block right next to each other and even got us two adjoining rooms ( meaning... More