We stayed for one week at Easter for a family break with our children aged 11 & 7. The room (3274) was fine although not as described - being a junior suite type rather than the family suite type we booked. There were 2 single beds and a double sofa bed in the lounge area. We had a lovely balcony... more

We booked our holiday last minute (Friday 3rd April, Departing Mon 6th April), and there was not much choice online because of the Easter Holidays. We chose the Gran Castillo because it was 5*, most of the recent TripAdvisor reviews had been good, and the hotel seemed family friendly. Having vowed never ever to go all inclusive, we somehow found... more

To be a top class hotel you need location, service and a bit of the wow factor. Dream Gran Castillo is at the end of the Playa Blanca stretch, requiring a taxi to take you to the Marina or the main restaurants in central town. This in itself is not a problem but I do prefer not being so adrift.... more

Booked a last minute break through my travel agent for a week on a half board basis and although asked for a 5 star we expected a bit of pot luck, well we got in to the hotel due to flight delays at 9.35 at night on speaking to reception they said we will sort formalities later you must have... more

We booked this holiday in a moment of we need a "shortbreak luxury sunshine de stress" state of mind one Sunday after a bottle or two of wine, four weeks prior. We were not disappointed it is a lovely hotel, we only booked bed and breakfast as having stayed at other hotels on half board we were disappointed. As far... more

We booked this as a last minute holiday, we wanted a few days away in a luxury hotel and this is certainly what we got. Although the trip was expensive for 4 nights(and I am a travel agent - so obviously get discount) we did still feel it was worth the money. Room was excellent, although we didnt get a... more

We had a fantastic week in this hotel. It depends what you want in Lanzarote but we wanted to be able to walk into the restaurant quarter and be able to get to the best beaches with a maximum 40 minutes walk either way. This is the best hotel to do that with Papagayo beaches in easy walk and Playa... more

We have just arrived back from a really nice week at this hotel. We were slightly apprehensive about staying here having read some of the reviews but I can honestly say it is a very good hotel. The staff are lovely - well trained effective and courteous, one or two are a bit gruff but they seem to be playing... more

Just back from a great holiday at the Gran Castillo. Booked this all-inclusive hotel via hotelopia and got a great deal for my wife and I. Based on previous reviews I was a little apprehensive about the hotel but I was very pleasantly surprised by the high levels of service from all staff, the good quality and choice of food,... more