We stayed there for one night in May 2013. The hotel is "tired". The shower was cold - management response was "you should have showered earlier". There was mould in the bathroom.The bathroom door did not close properly. Breakfast took 45 minutes to arrive and was cold.. We attended a function the night we arrived - bar prices in the... More

We stayed at the Airman Hotel for one night and would stay again without a second thought. On arrival the receptionist was delightful, full of smiles and more than willing to assist us in every way. The hotel was very warm, decor a bit dated but that is irrelevant, rooms very comfortable, all areas clean, all staff very friendly even... More

Four of us stayed at the Airman in two rooms whilst attending a wedding at nearby RAF Henlow. We were somewhat apprehensive about staying here after what we had read on trip advisor, however we were pleasantly surprised. Staff were very helpful and allowed us to check into our rooms early to allow us to get ready for the wedding... More

All manor of things went wrong with this booking, I should say the staff who all claimed to be new and inexperienced did try to sort some of them out, but by far the biggest problem was the quality of the rooms, and specifically the beds. we tried 2 separate rooms, in one the bed was so worn, it was... More

Never have I had such a bad nights sleep as I did here. It was windy, and all I could hear was doors banging all night. The bed was also extremely uncomfortable, with springs poking out in various places. Lastly, found communication with one member of staff difficult as he had a poor command of the English language.

Our party of 25 ladies attended our Christmas Dinner/Disco event on Sat. We couldn't have chosen a better venue. The staff were wonderful - welcoming and helpfu. The meal was delicious, tender, moist turkey, fresh veg and (wow) freshly roasted potatoes (no Aunt Bessie here!) They catered admirably for our gluten free guests by tweeking the menu and delivering a... More

Very disappointed, poor food all frozen products, poor service from staff, was like eating in a large garden shed, avoid this place don't waste your money!, drinks package you was limited to lemonade, Pepsi, fosters, johns smiths and house wine, should of stated this on menus, not worth the money they are charging for this .

This is a budget hotel, make no mistake. Unfortunately we could find no other hotel nearer to where we needed to be. The walls in this 'hotel' are paper thin so if you don't mind hearing everything(!) or maybe you are deaf then this is fine! Every bathroom function coud be heard including the toilet!! We never found the remote... More

The hotel booked a private party the night we stayed in their adjacent marquee - the music stopped at 3am - the fighting outside and noise stopped just after 5am - we had no sleep and felt too threatened to leave the room.(the police were called 3 times) The hotel has refunded only a proportion of the money we paid... More