A great hotel for a quiet weekend break. Very clean everywhere, from the bar to the rooms. Good food from the breakfast to bar snacks, at reasonable prices. Staff very helpful. Newly decorated room with a fantastic power shower. would definately stay there again. more

the rooms were lovely and clean, fresh and new. the breakfast was hearty and the location was quiet,but easy to find. the only problem was that a friend of ours fell down some stairs as one of the sensors for the lights did not come on at one of the landings. when they approached the staff about this they were... more

as part of my job i stay in hotels around the country and never met such rude staff, i have just had two days at highwayman inn shepton mallet. the kitchen was shut at 8 oclock on a saturday night, you cannot get a drink after 10.55pm, no heating in the room, no hot water in the morning and when... more