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Grand Mercure Puka Park Resort

4.5 of 5
Mount Ave | Pauanui Beach, Pauanui 3546, New Zealand
Hotel amenities
Grand Mercure Puka Park Resort
Ranked #2 of 2 hotels in Pauanui
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313 reviews from our community

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Traveller rating
    59
    130
    69
    33
    22
Date Rating
Sydney, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

Very peaceful and romantic chalets set in the bush and built in a way so that other chalets are hardly noticeable. While we did see other guests there was no-one in the chalet next door which was probably a bonus for us. We only ate at the restaurant once; the food was delicious and the service spot on. The resort... More

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Scarborough, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 8 May 2013

I was pleasantly surprised this resort was walking distance to town and beach. Great location and lovely bush setting. Ate at restaurant on Saturday night and lamb was amazing. Decided to treat ourselves again during the week and were very disappointed. Definitely think we had a different chef and wait staff were also not as good. Dryer in room didn't... More

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Ballarat, Australia
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 May 2013

Beautiful setting. Rooms are quiet & relaxing. However, we had a couple that we knew next door, which was good as the rooms have an adjoining wall....we stayed in the Treehut Chalets, which were grouped in two units. Cute balconies, clean & tidy rooms. My only complaint was that we had to haul our own suitcases up to the room.....very... More

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Auckland Region, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 4 May 2013

We were happy with our stay at Puka Park Resort. The staff were helpful and welcoming. We had meals at the restaurant and, while the food wasn't of a high standard, the service was good. It was a bit expensive in relation to value, but would recommend it if you want a quiet time away.

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Review collected in partnership with Accorhotels.com

Auckland Region, New Zealand
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
Reviews in 22 cities Reviews in 22 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 28 April 2013

My partner and I spent three nights in a "bush chalet", which was spacious, private and clean. The elevated setting was amazing - it felt like we were almost in the tree tops. The downside to this, is the steep walkways to the chalets, which would be difficult for mobility-impaired individuals - they do, however, have a golf-cart service. The... More

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AccorVacationClub, Guest Relations Manager at Grand Mercure Puka Park Resort, responded to this review
7 May 2013

Dear mala1972, Thank you for taking the time to post your review after your stay at Grand Mercure Puka Park. We are pleased to hear that you enjoyed your stay. A full refurbishment of this property will commence mid this year. The current internet provider is being reviewed as part of an overall project and will be considered at the... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 27 April 2013

We stayed 7 nights at the hotel and had a great stay. The staff were all very friendly and only too willing to help. Due to availability we spent the first 3 nights in a 'Bush Chalet' until we could move into a 1 bedroom apartment for our last 4 nights. The transition was seamless. The staff asked us to... More

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AccorVacationClub, Guest Relations Manager at Grand Mercure Puka Park Resort, responded to this review
28 April 2013

Dear Wayne L, Thank you for taking the time to post your review after your stay at Grand Mercure Puka Park. We are delighted to read that you enjoyed your week with us. All staff at Puka Park take a great pride in going the extra mile for all guests. They will be thrilled with your comments. Again we thank... More

Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 14 April 2013

Puka Park Resort can best be described as a quiet and peaceful bush retreat. The staff were both friendly and helpful. Dining choices in the resort are limited to about 10 options which are changed only with the seasons. Lunch and dinner are the same menu. Breakfast consist of the usual fare. Having said that all food and service we... More

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AccorVacationClub, Guest Relations Manager at Grand Mercure Puka Park Resort, responded to this review
21 April 2013

Dear bill b, Thank you for taking the time to post your review after your stay at Grand Mercure Puka Park. We are pleased to read that you enjoyed your stay, in particular your chalet and meals at Miha Restaurant. It is good to hear that the issues you encountered were addressed quickly by the staff. Again, we thank you... More

Oxford, United Kingdom
Top Contributor
109 reviews 109 reviews
34 hotel reviews
Reviews in 52 cities Reviews in 52 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 13 April 2013 via mobile

I like the resort itself. The log cabins in the trees are a bit tired but remind me of some great vacations in Colorado and Virginia. The hills are a steep walk and the trees, now well established, block the view to the sea. Despite this, the resort offers something different to the usual concrete clone resort. That said, here... More

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Auckland Region, New Zealand
1 review
2 of 5 stars Reviewed 11 April 2013

Puka Park lodge is priced at NZD $280 night for a double room. The setting was lovely nestled in amoungst the native bush in Paunui and was deserved of the price. The room itself was not fit for animals. On entry to the room there was an over powering smell of urine. When notifying the receptionist we were told that... More

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Review collected in partnership with Accorhotels.com

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Auckland Region, New Zealand
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 10 April 2013

The Puka Park Resort is tucked away in bush on a hillside that is pretty steep. The rooms and chalets are nice enough however it is a bit of a rabbits warren and finding your accommodation can be daunting. Having said that the friendly staff do have a golf cart to convey the weary. They have a very nice pool... More

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AccorVacationClub, Guest Relations Manager at Grand Mercure Puka Park Resort, responded to this review
14 April 2013

Dear Chris H, Thank you for taking the time to post your review after your stay at Grand Mercure Puka Park. We are so pleased to read that you enjoyed your stay. The staff are always happy to assist guests in finding their rooms and taking them up the hill in the golf buggy. Again, we thank you for your... More

 
 
Grand Mercure Puka Park Resort
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Additional Information about Grand Mercure Puka Park Resort

Also Known As:
Grand Mercure Puka Park Hotel Pauanui
Grand Mercure Puka Park Hotel
Grand Mercure Puka Park Resort Pauanui, The Coromandel, New Zealand
Address: Mount Ave | Pauanui Beach, Pauanui 3546, New Zealand
Region: New Zealand > North Island > The Coromandel > Pauanui
Amenities:
Business Centre Fitness Centre Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in Pauanui
Price Range: ££
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Grand Mercure Puka Park Resort is at Pauanui Beach, 2 hours drive south east of Auckland. This luxurious, secluded hideaway features 48 chalets set in 10 hectares of native bushland, an award winning restaurant, guest lounge and sun decks with views over the harbour and Pacific Ocean. Facilities include tennis courts, a swimming pool and the nearby beach has 3km of golden sand and surf to explore. A ferry service operates to nearby Tairua, home to many cafes and art galleries. ... more   less 
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Grand Mercure Puka Park Resort
See lowest price for your stay*
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