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The Manor Masterton


15 Titoki Street | Lansdowne, Masterton, New Zealand
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Reviews you can trust

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3.0 of 5 stars 2 reviews
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1 of 5 stars
Hastings
22 Nov 2009 | Trip type: Couples

This place is terrible. We booked the 'bordella' room to stay x2 nights. Upon arrival the staff was nice, but thats where the good part stopped. The 'bordella' room looked OK in the photo's but in reality it was dirty with renovation dust (causing an asthma attack in middle of night), the lock to the door was faulty and a 1cm gap when closed because the door had no jam...meaning guest could see into your room...and lastly the room had no curtains just nets!!!, so at night the people in the kitchen and other rooms could view you!. The shower had not been cleaned with dirty soap on the ground, old shampoo bottles, and mold around the room. The toilet was worst, with mold on nets, no toilet roll, broken fixtures, and the room smelling of stale urine. We 'risked' the spa pool but discovered no chlorine had been used for some time and the pool was moldy with very arwful smelling water...a very brief stay in the water (1 minute) required extensive showering to rid the body of the mold... more

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4 of 5 stars
Leighton Buzzard, UK
10 Mar 2008 | Trip type: Couples

We arrived after driving from Napier and were welcomed and taken straight to our room which was alongside the spa area. The bedroom and bathroom were very well set out with everything you'd need.
We both had a massage and facial that really got rid of all the stress of nearly three weeks on the road. The care from all the girls in the spa was excellent, making us feel right at home.
We were given our own key so there was no problem coming and going, and the restaurant we were recommeded - Cafe Cecile was excellent. They didn't have vegetarian options on the menu but the chef came up with two choices and we had one of each.
Breakfast was served in bed - a really nice touch that started the day on just the right note.
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The Manor Masterton Address

15 Titoki Street | Lansdowne, Masterton, New Zealand
Masterton hotels The Manor Masterton
3.0/5.0
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