Was a little nervous having read the reviews, but this is a nice hotel in a good location. the staff were incredibly friendly and the overall experience was positive more

Stayed at the Shawlands for three nights and it was great the manager Susan could not be any better customer service it was brilliant having had a bad experience at a near by hotel we explained our situation and she did every thing possible for us even giving us a complimentary dinner the reception staff was very friendly and nothing... more

when i was there the day before i moved into my new crib i nearly passed out.the food was horrid and i would be better sleeping in a care home! i wanted to die! more

We checked into one of the premier suites to be overwhelmed with the spacous room and the patio doors in the room made it feel so relaxing and comfortable. We dined in the hotel restaurant which was a very vibrate and a buzzing place, there was a lot of customers which I dont think were residents so Im guessing the... more

I stayed at the Shawlands Park after it was recommended to me by a friend and colleague who had held her wedding there. Myself and my partner booked one of the new suites for a romantic weekend and we weren't disappointed. We had a very warm welcome at the reception while booking in, despite the area being extremely busy at... more

I was booked into this hotel by my work. The place on the outside was very deceptive, looked modern and promising. Unfortunately it was dirty, smelly and unfriendly. The "welcome" was quite non existent and the room I was given was a disabled room with no bath so I asked if they had anything else. I was told that the... more

If I had read the previous review I would never had the unpleasant stay I had at this hotel! The hotel isvery decieveing from the outside as is the website ! Big modern hotel which to me is an upmarket Travelodge but the service and atmosphere at a Travelodge is far superior! The welcome at reception is non existent -... more

On arrival my wife and I were ignored, this was the high point of our experience. When we were finally seated we placed our order and waited for my wife's steak and ale pie and my cajun chicken to arrive, when it did we wished It hadn't , I ate my chicken but my wife was unable to swallow the... more