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Sofitel Gold Coast Broadbeach

5.0 of 5
81 Surf Parade, Broadbeach, Queensland 4218, Australia
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Sofitel Gold Coast Broadbeach
Ranked #5 of 22 hotels in Broadbeach
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1,265 reviews from our community

Traveller rating
    640
    446
    121
    32
    26
See reviews for
Families
243
 
Couples
660
 
Solo
78
 
Business
178
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Brisbane
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW via mobile

Room was ok however tv was hard to operate & the toilet was leaking. The shower also filled up with water (though promptly fixed by engineering). Breakfast was good with plenty of variety & I found the staff attentive at all times (although the concierge on the day I checked in could have done with an attitude adjustment). All in... More

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Melbourne, Florida
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 16 May 2013 NEW

Great five days. Service is great from the begining. The guys at the hotel entrance to the reception all very helpful. The rooms are clean but very old in style .The property is centrally located with a wide choice of dinning and attractions to visit. We had breakfast nearly every day and the service is great in the On 3... More

Was this review helpful? Yes 1
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review
20 May 2013

Bonjour Jayc143, Thank you for your nice review of your recent 5 night stay with us at Sofitel Gold Coast. I have shared your comments with the team and I know they appreciate both the positives and the constructive comments. I must apologize for the Mother's Day breakfast situation, as I understand we had a particularly busy morning with many... More

Brisbane, Australia
1 review
5 of 5 stars Reviewed 16 May 2013 NEW

I have stayed here a couple of times and will do so again later in the year. I love the position of the hotel and the staff are very friendly and helpful. We received an upgrade to an ocean view room on our last stay as I was staying with my daughter and the only room they had left for... More

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Review collected in partnership with Accorhotels.com

sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review
20 May 2013

Bonjour MinkeeMinky, Thank you for your nice review of your recent stay with your daughter at the Sofitel Gold Coast. I am glad to hear the team took good care of you and were considerate of your situation when you booked a different room type to what you were offerd in the end. I have shared your nice words with... More

Australia
1 review
5 of 5 stars Reviewed 14 May 2013 NEW

The service throughout our five day stay at the Sofitel Hotel in Broachbeach was outstanding. From the moment we pulled into the hotel entrance, the attendant, Dale was very helpful as was Raphael at reception - both going out of their way to help sort out a situation for us. All our other needs throughout the stay were seen to... More

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Review collected in partnership with Accorhotels.com

sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review
20 May 2013

Bonjour Perizada, Thank you for your lovely review of your recent stay at Sofitel Gold Coast. I am glad to hear you enjoyed our normal high levels of guest service and problem solving abilities. The team genuinely care about your experience being a relaxed and comfortable afair and will always look for ways to make your stay as smooth and... More

Berlin, Berlin, Germany
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 14 May 2013 NEW

We expected french elegance and flair and received a hotel loaded with groups. This propperty caters to mass tourism. Rooms are clean, no make up mrror, amenities are not replenished, pool is petite; lots of noice at night from all the bars and restaurants around. Extremely expensive, wifi cost 29 $ a day.

Was this review helpful? Yes 1
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review
20 May 2013

Bonjour Cotywolf, Thank you for sharing your comments about your recent stay. I am sorry to hear that the hotel did not meet your expectations. We do cater for a number of different types of travellers and I am disappointed to hear that a group traveling to the hotel was a distraction for you. We do celebrate a number of... More

Sydney, Australia
1 review
5 of 5 stars Reviewed 12 May 2013

The service at the hotel is great and the rooms are a good size. I have stayed here many times and it is always a pleasure. On this occasion the meals were not up to their usual standard but the rest of the hotel was great.

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Review collected in partnership with Accorhotels.com

sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review
20 May 2013

Bonjour tracep4, Thank you for taking the time to share your recent experience for your return stay at Sofitel Gold Coast. It is always nice to hear that our regular guests experience consistent high levels of service. I am sorry to hear however that your meals did not meet your expectations on this occasion. I wish I knew which outlet... More

Gold coast
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed 12 May 2013

Such a cool, modern hotel- we really enjoyed our stay. Our room was very nice and had views of the Gold Coast's suburbs and hinterland, ones we hadn't seen before. We stayed during the Gold Coast Film Festival and it was great to see the hotel decked out with some superhero & movie artwork. Check in was easy, though concierge... More

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sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review
20 May 2013

Bonjour Cameron B, Thank you for your review of your recent stay at Sofitel Gold Coast for the GC Film Festival. As the partner hotel for the festival, we had a terrific time embracing the creative side of the art and characters of both the film festival and the pop art festival of QPow/Supernova. I am sorry to hear that... More

Hamilton, New Zealand
1 review
4 of 5 stars Reviewed 11 May 2013

I was there for a conference.I was given a room at level 19 and the view was superb.The bed was the most comfy with the goose feather underlay. I could sleep all day but obviously it would be a waste not to go to the beach,which is essentially only 5 minutes away.Overall great hotel in great location.

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sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review
20 May 2013

Bonjour Lai C, Thank you for your short and sweet review of the Sofitel Gold Coast. I am glad to hear you enjoyed the hotel for your conference and in particular our signature MyBed sleep. We hope to see you back at the hotel for a leisure stay where you won't have to force yourself to get out of bed... More

A TripAdvisor Member
3 of 5 stars Reviewed 8 May 2013

My husbands present to me for my birthday. we stayed at sofitel broadbeach for 2 nights and since i love spa rooms he booked a luxury ocean view and spa room.but we were very disappointed.the ocean view was great but the room itself i wouldn't call it luxury the bed was alright i would say, but didn't look like a... More

Was this review helpful? Yes 1

Review collected in partnership with Accorhotels.com

sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review
11 May 2013

Bonjour Trip Advisor Member, Thank you for your comments and I am sorry to hear that your stay did not meet your expectations. We get wonderful comments about our luxury spa rooms but I will have my housekeeping team look specifically into the taps of the spa for any flow issues. We do cater for vegetarians often, and simply ask... More

Karratha, Australia
1 review
5 of 5 stars Reviewed 8 May 2013

I flew in from WA to surprise my Son on his birthday, hence the short stay. During my time at the motel I found the staff very helpful and friendly and it didn't matter what time of the day or night it was, they always had a smile for you. The room with the view was to die for and... More

Was this review helpful? Yes

Review collected in partnership with Accorhotels.com

sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review
11 May 2013

Bonjour myaue, Thank you for your lovely review of your recent stay to surprise your son for his birthday. I am glad to hear that you enjoyed the Sofitel MyBed sleep- and it sounds like it won't take too much more convincing to see you surprising him more often! I am pleased you enjoyed the hotel and the service of... More

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View all 22 hotels in Broadbeach, ranked by popularity

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Hotel Summarization (Beta)

What travellers say

  • Great location(36)
  • Ocean view room(21)
  • Buffet breakfast(18)
  • Star hotel(15)
  • Very good(11)
  • Oasis shopping(8)
  • Very comfortable(7)
  • Would definitely stay(6)
  • Nice touch(6)
  • Staff were friendly(5)

Additional Information about Sofitel Gold Coast Broadbeach

Address: 81 Surf Parade, Broadbeach, Queensland 4218, Australia
Phone Number:
Region: Australia > Queensland > Gold Coast > Broadbeach
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotels in Broadbeach
#4 Family Hotels in Broadbeach
#4 On the Beach Hotels in Broadbeach
#5 Luxury Hotels in Broadbeach
Price Range: ££
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
The Sofitel Gold Coast Hotel is in Broadbeach, the most cosmopolitan location on the entire Gold Coast. Only fifty meters away from the beach, the hotel is no more than a short stroll to the Gold Coast Convention Centre. As an added attraction, this Sofitel is linked to Jupiter's Casino by monorail. There are 295 spacious guest rooms, each with its own balcony and a panoramic view, two pools, tennis courts and a spa. ... more   less 
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Also Known As:
Sofitel Gold Coast Broadbeach Hotel
Sofitel Gold Coast Broadbeach Hotel Broadbeach
Accor Gold Coast Broadbeach
Sofitel Broadbeach
Broadbeach Sofitel
Sofitel Gold Coast Broadbeach Australia

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Sofitel Gold Coast Broadbeach
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