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All 22 Broadbeach hotels »

Mantra Bel Air

4.5 of 5
2633 Gold Coast Highway, Broadbeach, Queensland 4218, Australia (Formerly Pacific International)
Hotel amenities
Ranked #11 of 22 hotels in Broadbeach
4.0 of 5 stars 85 Reviews
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85 reviews from our community

What travellers say about this hotel
  • Bedroom apartment(5)
  • Dining table(3)
  • Indoor pool(3)
  • Very clean(3)
Traveller rating
    22
    31
    17
    6
    9
Only show reviews for Family (39) | Couples (23) | Business (3)
Date Rating
Millieward
Wellington, New Zealand
Senior Reviewer
6 reviews
4 of 5 stars Reviewed 19 February 2012 NEW

We stayed at the Bel Air end of Januar this year. Unfortunately the weather was terrible, but the location of the Hotel made the stay bearable. It is extremely central in Broadbeach, having a large shopping centre and cinema complex (Pacific Fair) across the road. Our apartment was great, we had an Executive Suite which was on a corner of... More

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Mishy001
Auckland Central, New Zealand
Reviewer
3 reviews
1 helpful vote
4 of 5 stars Reviewed 11 February 2012

On arrival we discovered our travel agent had mucked up our itinerary. Monica in reception was amazing and after a day or so had righted everything and having done this made our girls trip away magic. The apartments are close to Pacific Fair shopping centre, jupiters casino & close enough to walk to broadbeach shops as well. You are on... More

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Rajesh Shetty, General Manager at Mantra Bel Air, responded to this review
14 February 2012

Thank you for taking the time to post your reviews. We are pleased to hear that you enjoyed your stay with us and also found all our facilities to your satisfaction. I have shared your compliments with Monica and the rest of the team. It was a pleasure to have you as our guest and we look forward to welcoming... More

Voiceofwisdom
Sydney, Australia
2 reviews
5 of 5 stars Reviewed 7 February 2012

We stayed at Bel Air in December and thought it was great value with a beautiful pool area and the room was spacious and well appointed. This is not the most modern ritzy apartment but it has a good quality feel about it that we have not found in some of the more modern apartments around the same area that... More

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Rajesh Shetty, General Manager at Mantra Bel Air, responded to this review
8 February 2012

Thank you for taking the time to provide feedback on your recent stay. We are delighted to hear that found the location,room and the facilities to your satisfaction. We look forward to welcoming you back at Mantra Bel Air. Best regards Rajesh Shetty More

KayeLondon
UK
Contributor
13 reviews
34 helpful votes
3 of 5 stars Reviewed 25 January 2012
1
person found this review helpful

the outside of the Bel Air is ok and photos make the pool appear bigger than it is. The inside of the rooms are definitely not 4 star - more like 3, maybe 3.5 at a push. Also if you are travelling with an elderly person or do not have transport it is a nightmare as it is too far... More

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Rajesh Shetty, General Manager at Mantra Bel Air, responded to this review
27 January 2012

Thank you for taking the time to provide feedback on your recent stay. I am sorry that you were disappointed with some aspects of the apartment . We are in the process of refurbushing some of the units. We do hope to have the opportunity to welcome you back. Best regards Rajesh Shetty More

Rene M
Sydney, Australia
2 reviews
5 of 5 stars Reviewed 23 January 2012

The Mantra Bel Air staff and facililties were excellent. The service, generosity and hospitality we received from all staff was far beyond our expectations. We had a wonderful stay, and we will certainly stay there again. More

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Rajesh Shetty, General Manager at Mantra Bel Air, responded to this review
26 January 2012

Thank you for taking the time to write about your experience with us. I am delighted to know that you were happy with our service provided by our staff as well as our facilities. We are glad that you enjoyed your stay with us and look forward to welcoming you back again soon. Best regards Rajesh Shetty More

Teresa C
Sydney, Australia
1 review
2 helpful votes
3 of 5 stars Reviewed 15 January 2012
2
people found this review helpful

We had 1 bedroom apartment with pool view, good size apartment,friendly staff, 10 minute walk to beach and restuarants, close to pacific fair shopping centre and casino would stay there again. More

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Rajesh Shetty, General Manager at Mantra Bel Air, responded to this review
17 January 2012

Thank you for taking the time to post your reviews. We are pleased to hear that you enjoyed your stay with us and also found all our facilities to your satisfaction. We have taken on board your comments regarding housekeeping and will address this with our Housekeeper. It was a pleasure to have you as our guest and we look... More

bob255093
Adelaide, Australia
2 reviews
4 helpful votes
5 of 5 stars Reviewed 15 January 2012

We stayed in a two bedroom appartment on the 7th floor overlooking the beach around to the mountains. We were two adults and two young kids. The size of the appartment was brilliant, great size kitchen and family area with spectacular views. Bedrooms where a good size and had two bathrooms. Essentially, I don't have anything to complain about -... More

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Shelley C
Melbourne, Australia
Reviewer
3 reviews
2 helpful votes
1 of 5 stars Reviewed 3 January 2012
1
person found this review helpful

If you're looking for a bad location overlooking government looking housing, rude staff, a stinky bathroom and 400 kids in the hot tub, you may even be better off elsewhere. We were disappointed from start to finish at this hotel. I will never book a Mantra again and I used to be a regular customer around the country. Our room... More

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Rajesh Shetty, General Manager at Mantra Bel Air, responded to this review
8 January 2012

Thank you for taking the time to provide feedback on your recent stay. I am sorry that you were disappointed with your stay . We have taken on board all your comments and we will address this with the relevant departments. This is not our usual standard and I do apologize for the inconvenience this may have caused during the... More

Denstrip
Brisbane, Australia
Contributor
18 reviews
17 helpful votes
3 of 5 stars Reviewed 29 December 2011
1
person found this review helpful

We stayed in a 1 bedroom apartment which was adequate, except for the kitchen which I found did not have enough crockery or utensils. I cooked Xmas dinner there, but had to keep washing up to accommodate all the courses, there was only 1 bowl so that did not help. The oven was old but did the job even though... More

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Rajesh Shetty, General Manager at Mantra Bel Air, responded to this review
2 January 2012

Thank you for taking the time to provide feedback on your recent stay. It dissappoints me to learn that you encountered a number of issues during your stay. To assist me further in investigating your lost items, I invite you to contact me directly to discuss in more detail and then I can address these issues accordingly. I look forward... More

Jo9999
Brisbane
Senior Reviewer
6 reviews
3 helpful votes
3 of 5 stars Reviewed 14 December 2011

We got a great deal for this property and as such didn't expect too much, so wasn't disappointed. The apartment was compact but big enough, kitchen well equipped, furnitured tired but adequate, small balcony with an ocean view but not a very pretty one. Cleanliness could have been better - queen bed had a blood stained mattress and mattress protector... More

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Rajesh Shetty, General Manager at Mantra Bel Air, responded to this review
21 December 2011

Thank you for taking the time to provide feedback on your recent stay. I am sorry that you were disappointed with some aspects of your stay. We have taken onboard your comments regarding housekeeping and our gym equipment.I do apologize for the inconvenience this may have caused during the stay. We hope to have the opportunity to welcome you back... More

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Mantra Bel Air Also Known As

  • Mantra Bel Air Broadbeach
  • Mantra Bel Air Hotel Apartments
Address: 2633 Gold Coast Highway, Broadbeach, Queensland 4218, Australia (Formerly Pacific International)

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