Unwatchable pay TV and pay Movies due to ridiculously poor video quality. Turtle speed response time from all staff. Many rooms face service areas which are very noisy at 5am !! Ask for a quiet room if you have to stay here....they are well aware of this problem. more

As we were only staying in the Gold Coast for 4 nights, we wanted to treat ourselves and splash out so we booked up for the Palazzo Versace in Main Beach. The hotel is located next to the Main Beach shopping center which is ideal for restaurants and is located just down the road from SeaWorld in a quieter area... more

WOW... We had a short weekend stay for my girlfriend's birthday. We had pretty high expectations and they were more or less met! The staff were so friendly and helpful - Easily the best staff we've ever encountered and I do a fair bit of travel around Australia. We were greeted with complimentary bottled water and chockies, as well as... more

We had a really nice lagoon view room with a big balcony (one of only 4 in the hotel). The balcony is worth it - 2 big deck chairs & a table & chair set to sit out on. Everything is Versace - but it's not as OTT as we thought it might be. The pool is beautiful and lacks... more

I love a flashy hotel as much as the next person - but I have to say I felt pretty uncomfortable in this hotel. Upon arrival we stood in the lobby not really knowing where to go, reception desks were full of people and no one really approached us. Eventually after 10 minutes someone asked us over to check us... more

As Gold Coast locals we decided to have a long weekend for my Birthday but rather than go up to Noosa (another great QLD holiday destination) we decided to stay in our own backyard and spend three days at the Versace Hotel. Having been there many times for lunches and various functions over the years I knew the reception rooms... more

I've been lucky to stay at Versace four times, three times with work colleagues and once with my family. My first impressions of the hotel were that it was seriously OTT, full of pretentious, preening wannabes, but when I began to look beyond that, I became a serious devotee for life! I've stayed in a standard hotel room, a boardwalk... more

We spent a couple of nights here last year as part of a company "thank you" awarded to my wife. As we were on a "well known company" account, we were upgraded from their basic room (if they have such a thing) to their next class of room. Overall we enjoyed our stay, but found our pool view room whilst... more

We arrived at the Palazzo Versace for our honeymoon with a lot of high expectations and were very disappointed. The hotel was extremely overpriced, the staff were uptight & the rooms were nothing great. Our room was not cleaned and had things there from the last visitors! The breakfast was a poor showing and I have seen 2-3 star hotels... more