We stayed at the apartment last week, peak season. When we rang to inquire we were told we would be staying in a first floor apartment. Instead, we were given a ground floor unit tucked in at the back of the complex, with the only water view to be seen by actually stepping out of the unit. When we queried... More

This apartment complex is located right on the beachfront at Tugun at the southern end of the Gold Coast adjacent to the airport. The easy access to the beach is offset by the close proximity to the airport and consequent aircraft noise although a night time curfew is in place. Furnishing and appliances are adequate although the three bedroom apartment... More

Wow thought I had a great weeend until I checked my bank statement and found a surcharge of $30.38 from this place. Rang and asked WHY. they tell me we left clean dihes in the dishwasher what a crime!!! No curtisy cal to say , Hey next time you stay remember to place the clean dihes back in the cupboard... More

This was the 2nd time I have stayed there in as many months & it will be the last. There was only a 3 bedroom apartment available on such short notice so my mother & I booked it. When the owner realised there was 2 of us she questioned me, I explained no choice, so she offered to move us... More

We booked via Wotif and stayed 2 nights in March 2012. The unit we stayed in really needs to be updated. The thing that really annoyed me was the 9am checkout. What happed to the standard 10am checkout. It was made very clear any late checkout incurred an additional fee.

We stayed at this resort for a week in February 2012, we had a 3 bedroom apartment with ocean views, absolute beachfront and onlt $130 per night. The apartment we had was lovely big kitchen and living area bathrooms a bit dated but useable, new kitchen. Two bedrooms upstairs and one downstairs able to accomodate 6 people easily. The only... More

The carpet was absolutley filthy and looked like it hadn't been cleaned for years - we had to wear shoes inside all week to stop our feet sticking to the carpet. There were dirty hand prints on the walls and doors; the balcony door was broken and couldn't open fully; the laundry doors were missing & washing machine was in... More

Lets hope that new management can offer a good service to it's new customers and actually care if they have a sick child with cancer unlike the last ones. I will never forget how I was treated when going through such a difficult family time.