This place is amazing, everyone is so friendly (not just in the hotel). The casistas are superb, cleanliness, comfort, everything even a pillow menu to choose from. having a swim up bar outside the casista was great. The place is just so relaxing. Booking your restaurants for the 10 days, so many to choose from. never had a bad meal... More

When my husband and I were trying to decide on the perfect honey moon Mexico was possibly the last place we wanted to visit and I guess kind of settled for the El Dorado Casitas Royale, I was also a bit concerned about some of the trip advisor reviews particularly the security of the resort. We arrived at the hotel... More

This is our third visit and maybe the best. There is not much else to add to all of the other reviews. The service was better this year. We stayed in the members area 3200 Casitas in 3234. A really nice room with late afternoon sun. Beach butlers Jesus, Xavier and Irving were great. Pool bartenders Rafael and Cesar were... More

We spent our honeymoon at the El Dorado Royale Casitas section. It was AMAZING. The resort was beautiful and very clean. Our room was amazing in the Casitas section. We had a large outdoor private patio section with a view of our casita pool. We were not in the infinity section, but that would be very nice during the busy... More

We have never been AI before and never been to Mexico. Oh and some people on here are reviewing the Royale perspective rather than the Casitas one. So, just recently returned from the Casitas and despite some misgivings after we booked, we had a really good time! I want to try and fill in some information gaps for anyone who,... More

the resort was beautiful and very clean. all of the staff were very friendly and helpful. we stayed in a swim up casita and it was worth the extra money. the food was delicious in every restaurant. the drinks are very good (including crown royal). I went to the spa one day and it was amazing. only about 20 minutes... More

wife and I had an excellent time. Great combination of releaxing at beach and activities at pool. Meals were great, smaller servings allowed us to enjoy starter, main and dessert. Staff all very friendly and helpful. Our concierge, Karla, took care of all our needs:reservations, billing and dresssing up the room with rose petals. Whole resort was clean and well... More

This incredible place is 'by Karisma' but we wonder if it's really by NASA as they haven't just raised the bar.........they've blasted it into orbit! Imagine a place where everything you've loved about every summer holiday you've ever had has been brought together & then perfected. Ever had trouble getting a sunbed? Well here they outnumber the guests by about... More

This resort is not in Tulum as listed here on Trip Advisor. It's about 40 minutes from Cancun airport and 15 minutes from Playa Del Carmen. It's not near Tulum!! El Dorado Seaside Suites is...Playa is great for souvenir shopping...make sure you haggle unless you want to over-pay! Silver is a good buy, but make sure you know the market... More